Inside Sales Representative

Ancile Solutions Sdn Bhd; Bayan Lepas; On-site; MYR 67,000 - 100,000; Full time

Job summary

Ancile Solutions Sdn Bhd, based in Penang, is seeking a sales/business development professional to generate leads and build strong relationships with customers by understanding their IT needs and offering tailored solutions.

You will present product features, collaborate with Account Managers, and guide opportunities from registration to close while staying current on industry trends and competitors. Fresh graduates are encouraged to apply; position is based in Bayan Lepas/Permatang Damar Laut.

Qualifications

• Diploma or degree required in any field.
• 2+ years in sales, business development, or purchasing in IT preferred.
• Fresh graduates encouraged to apply.
• Fluent in English and Mandarin.
• Proficient in Excel/Outlook.

Responsibilities

• Proactively reach out to prospects through calls, emails, and online platforms to generate new leads.
• Qualify inbound and outbound leads to identify business opportunities.
• Build and maintain strong relationships with customers by understanding their needs and offering tailored solutions.
• Present product/service features and benefits to customers, including upselling and cross‑selling opportunities.
• Collaborate with Account Managers and Sales Executives to support deal registration, quotations, and negotiations.
• Maintain accurate and up-to-date customer records in CRM/ERP systems.
• Follow up on proposals, quotations, and sales opportunities to ensure timely closure.
• Achieve or exceed monthly and quarterly sales targets.
• Provide input to marketing campaigns and support promotional events/webinars.
• Stay updated on industry trends, competitors, and product knowledge.

Skills

Lead generation

Client relationships

Negotiation

English & Mandarin

Analytical skills

Microsoft Excel

CRM/ERP

Education

Diploma or Degree in any field

Tools

CRM/ERP systems

Microsoft Excel & Outlook

Job description

Proactively reach out to prospects through calls, emails, and online platforms to generate new leads.

Qualify inbound and outbound leads to identify business opportunities.

Build and maintain strong relationships with customers by understanding their needs and offering tailored solutions.

Present product/service features and benefits to customers, including upselling and cross‑selling opportunities.

Collaborate with Account Managers and Sales Executives to support deal registration, quotations, and negotiations.

Maintain accurate and up-to-date customer records in CRM/ERP systems.

Follow up on proposals, quotations, and sales opportunities to ensure timely closure.

Achieve or exceed monthly and quarterly sales targets.

Provide input to marketing campaigns and support promotional events/webinars.

Stay updated on industry trends, competitors, and product knowledge.

Key Requirements

Minimum Diploma/Degree in any field.

Preferably with at least two (2) years of experience in sales, business development, or purchasing within the IT industry.

Strong analytical, problem‑solving, and reporting skills.

Able to work independently with minimal supervision; reliable, highly motivated, and performance‑driven.

Possesses good communication and interpersonal skills, with the ability to work effectively as part of a team.

Proficient in both English and Mandarin to effectively communicate with English‑ and Mandarin‑speaking clients.

Good computer literacy, including proficiency in Microsoft Excel, Outlook and other relevant tools.

FRESH GRADUATES ARE ENCOURAGED TO APPLY.

Must be willing to work in Permatang Damar Laut,Bayan Lepas.

Overview of company:

Headquartered in Penang, we work alongside you to plan and structure your IT system according to your needs and requirements.

Ancile Solutions is a prominent IT system integrator company in Malaysia that was established with a desire to help businesses transform and modernise using innovative software solutions. Since 2009, our focus has been on Network and Systems technology and incorporating it into business operations seamlessly and effectively. We strive to drive companies to success with our smart solutions.

We do not believe that one size fits all.