INSIDE SALES

infoplexus sdn bhd; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Company trips

Health and wellness initiatives

Job summary

Infoplexus Sdn Bhd in Malaysia seeks an energetic Tele Sales Representative to drive revenue through outbound calls, presenting our products, and converting leads into sales opportunities at our Kelana Jaya office.

You will identify customer needs, tailor solutions, maintain CRM records, and collaborate with the sales team to meet and exceed individual targets. This full-time role offers a base salary plus commission and opportunities for growth.

Qualifications

• Proven experience in tele sales or telephone-based sales, ideally in a B2B environment.
• Strong verbal communication skills and the ability to articulate product benefits clearly and persuasively.
• Excellent listening skills and the ability to understand and respond to customer objections.
• Demonstrated ability to meet or exceed sales targets and work towards ambitious goals.
• Self-motivated and result-focused with a positive attitude and strong work ethic.
• Proficiency in using CRM software and other sales management tools.
• Ability to work independently whilst remaining part of a collaborative team environment.
• Strong organisational skills and the ability to manage multiple calls and follow-ups efficiently.
• Patience, resilience and the ability to handle rejection professionally.
• Knowledge of the sales process from prospecting through to closing deals.

Responsibilities

• Making outbound calls to prospective customers to introduce our products and services.
• Identifying customer needs and presenting tailored solutions that meet their requirements.
• Building and maintaining positive relationships with customers throughout the sales process.
• Qualifying leads and determining their potential value to the organization.
• Closing sales deals and achieving or exceeding individual sales targets and quotas.
• Recording and maintaining accurate customer information and sales data in our CRM systems.
• Following up with customers to ensure satisfaction and identify opportunities for additional sales.
• Collaborating with the sales team to share insights and best practices for improving performance.
• Preparing sales reports and providing regular updates on sales activities and results.

Skills

Tele sales

Communication skills

Negotiation

Lead qualification

CRM software

Customer service

Team collaboration

Organization

Tools

CRM software

Job description

We are seeking an energetic and results-oriented Tele Sales Representative to join our team at our Kelana Jaya, Selangor office. This is a full-time position where you will play a crucial role in driving revenue growth through outbound sales activities. As a Tele Sales Representative, you will be responsible for contacting potential customers via telephone, presenting our products and services, and converting leads into sales opportunities. This role is essential to our sales strategy and directly contributes to the company's overall business objectives.

Key responsibilities

Making outbound calls to prospective customers to introduce our products and services

Identifying customer needs and presenting tailored solutions that meet their requirements

Building and maintaining positive relationships with customers throughout the sales process

Qualifying leads and determining their potential value to the organization

Closing sales deals and achieving or exceeding individual sales targets and quotas

Recording and maintaining accurate customer information and sales data in our CRM systems

Following up with customers to ensure satisfaction and identify opportunities for additional sales

Collaborating with the sales team to share insights and best practices for improving performance

Preparing sales reports and providing regular updates on sales activities and results

About you

Proven experience in tele sales or telephone-based sales roles, ideally in a B2B environment

Strong verbal communication skills with the ability to articulate product benefits clearly and persuasively

Excellent listening skills and the ability to understand and respond to customer objections

Demonstrated ability to meet or exceed sales targets and work towards ambitious goals

Self-motivated and result-focused with a positive attitude and strong work ethic

Proficiency in using CRM software and other sales management tools

Ability to work independently whilst remaining part of a collaborative team environment

Strong organisational skills and the ability to manage multiple calls and follow-ups efficiently

Patience, resilience and the ability to handle rejection professionally

Knowledge of the sales process from prospecting through to closing deals

Competitive base salary with performance-based commission and incentives

Opportunity to work with a supportive and dynamic sales team

Clear career progression pathways within the sales department

Access to professional training and development programmes to enhance your sales skills

Full-time employment with a stable and growing organisation

Pleasant working environment at our Kelana Jaya office with near public transportation

Recognition programmes for top performers and achievement of sales milestones with company trips

Employee benefits including health and wellness initiatives

About us

Infoplexus Sdn Bhd is a dynamic sales-driven organisation dedicated to delivering innovative solutions and exceptional customer service. We pride ourselves on building strong client relationships and fostering a culture of excellence, teamwork and continuous growth. Our team is passionate about driving business success and making a meaningful impact in the market.