INDOOR SALES ADMIN MANAGER

Sumi-Tech Industrial Supplies; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

Sumi-Tech Industrial Supplies, Malaysia, is seeking an experienced Sales Administration Manager to lead the sales administration team and drive data accuracy, reporting, and SOP improvements. The role requires a degree in Business Administration or equivalent and at least seven years of relevant experience, with strong leadership, interpersonal, and independent working capabilities.

The position focuses on monitoring performance, enhancing processes, and delivering timely management insights to

Qualifications

• Degree in Business Admin or equivalent.
• Minimum 7 years related experience.
• Good attitude, result oriented, and a team player.
• Good interpersonal and able to work independently.

Responsibilities

• Oversee the operation of sales administration team.
• Conduct regular team meetings, and monitor team member performance.
• Ensure that all data in the sales administration system is accurate and up-to-date.
• Maintain up-to-date report for management review, analysing sales data, and providing insights for decision-making and sales admin operation strategy improvement.
• Ensure that all sales administration processes are carried out in accordance with standard procedures and requirements.
• Implement a proper filing system to ensure timely access and organization.
• Monitor, review, and improve the SOP for sales administration, including credit control processes.
• Attend to enquiries and complaints, taking appropriate actions to resolve issues promptly and ensure customer satisfaction.
• Prepare and/ or compile reports as and when required.
• Attend to any other tasks assigned by the Management.
• Meet KPI’s

Skills

Team leadership

Data analysis

Interpersonal skills

Independent working

Education

Degree in Business Administration or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Oversee the operation of sales administration team;

Conduct regular team meetings, and monitor team member performance;

Ensure that all data in the sales administration system is accurate and up-to-date;

Maintain up-to-date report for management review, analysing sales data, and providing insights for decision-making and sales admin operation strategy improvement;

Ensure that all sales administration processes are carried out in accordance with standard procedures and requirements;

Implement a proper filing system to ensure timely access and organization;

Monitor, review, and improve the Standard Operating Procedures (SOP) for sales administration, including credit control processes;

Attend to enquiries and complaints, taking appropriate actions to resolve issues promptly and ensure customer satisfaction;

Prepare and/ or compile reports as and when required;

Attend to any other tasks assigned by the Management.

Meet KPI’s

Requirements

Candidate must possess at least a Degree in Business Admin or equivalent.

Minimum 7 years related working experience in related field.

Possess good attitude, result oriented and a team player.

Good interpersonal and able to work independently.