Indoor Sales Coordinator

Ultifresh; Selangor; On-site; MYR 39,000 - 56,000; Full time

Job summary

Jora Malaysia is seeking a sales coordination professional to respond promptly to inquiries via WhatsApp, phone, and email. You will process orders, prepare quotations, and provide product information to support order placements.

The role requires a diploma/bachelor's in business administration or related field and at least 1 year of sales coordination experience, with strong communication skills. AutoCount experience is a plus, and you will liaise with head office and vendors.

Qualifications

• Diploma or Bachelor's degree in business administration or related field.
• At least 1 year of experience in sales coordination/processing.
• Strong verbal and written communication skills.

Responsibilities

• Respond promptly and professionally to customers inquiries via WhatsApp messages, phone calls and emails.
• Process customer orders and generate invoices accurately.
• Prepare quotations for customers.
• Provide product information, pricing and assistance with order placements.
• Update customers on new products, promotions and delivery of goods.
• Address customer concerns and resolve issues.
• Assist customers with collection of goods at office.
• Liaise with head office, suppliers & vendors.

Skills

Communication

Customer service

Education

Business Admin degree

Tools

AutoCount

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Respond promptly and professionally to customers inquiries via WhatsApp messages, phone calls and emails.
• Process customer orders and generate invoices accurately.
• Prepare quotation to customer.
• Provide product information, pricing and assistance with order placements.
• Update customers on new products, promotions and delivery of goods.
• Address customer concerns and resolve issues.
• Assist customers with collection of goods at office.
• Liaise with head office, suppliers & vendors.

Requirements:

• A diploma or bachelor's degree in business administration or a related field is preferred.
• At least one (1) year experience in sales coordination/processing.
• Strong verbal and written communication skills.
• Experience with Auto Count system is an advantage.