Sales Administrator

PRIMARY GUARD Sdn Bhd; Cyberjaya; On-site; MYR 39,000 - 58,000; Full time

Job summary

PRIMARY GUARD Sdn Bhd in Malaysia is seeking a Sales Administrator to provide administrative and operational support to the Sales team, ensuring smooth daily operations, accurate processing of orders, and timely completion of sales processes. The role serves as the link between customers, the sales team, and internal departments to drive efficiency and customer satisfaction.

You will manage documentation, reports, and CRM data, coordinate meetings, and assist in preparing proposals and

Qualifications

• Diploma/degree in Business Administration, Marketing, or related field.
• Proven work experience in sales administration, customer service, or related support role.
• Proficient in MS Office; experience with CRM/ERP systems is an advantage.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work under pressure.

Responsibilities

• Handle and process customer orders, quotations, invoices, and delivery schedules accurately.
• Prepare sales reports, forecasts, and management documentation.
• Support the sales team in meetings, presentations, and client follow-ups.
• Maintain customer databases and sales records.
• Assist in correspondence with clients and partners.
• Coordinate with internal teams to support sales activities.
• Monitor stock status, delivery progress, and order fulfilment.
• Perform general administrative tasks including filing and data entry.
• Provide after-sales support and customer service as needed.
• Assist in preparing sales materials, proposals, and contracts.

Skills

Strong organizational skills

Excellent communication skills

Ability to multitask

Education

Diploma/Degree in Business Administration, Marketing, or related field

Tools

MS Office (Excel, Word, PowerPoint)

CRM/ERP systems

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Sales Administrator is responsible for providing administrative and operational support to the Sales team to ensure smooth daily operations, effective customer management, and timely completion of sales processes. This role acts as the key link between customers, the sales team, and other internal departments to drive efficiency and customer satisfaction.

Key Responsibilities

• Handle and process customer orders, quotations, invoices, and delivery schedules accurately and promptly.


• Prepare and maintain sales reports, sales forecasts, and other relevant documentation for management review.


• Support the sales team in coordinating meetings, presentations, and follow-ups with clients.


• Maintain and update customer databases, sales records, and documentation.


• Assist in managing correspondence (emails, calls, letters) with clients and partners.


• Ensure timely communication with internal teams (logistics, finance, operations) to support sales activities.


• Monitor and track stock availability, delivery status, and order fulfillment.


• Handle general administrative tasks including filing, documentation, and data entry.


• Provide after-sales support and customer service when required.


• Assist in preparing sales materials, proposals, and contracts.

Requirements

• Diploma/Degree in Business Administration, Marketing, or a related field.


• Proven work experience in sales administration, customer service, or related support role.


• Proficient in MS Office (Excel, Word, PowerPoint); experience with CRM/ERP systems is an advantage.


• Strong organizational skills with attention to detail.


• Excellent communication and interpersonal skills.


• Ability to multitask, prioritize, and work under pressure.