Import Operations Lead – End-to-End Logistics

Trancy Logistics (M) Sdn. Bhd.; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Trancy Logistics (M) Sdn. Bhd. in Shah Alam is seeking an Operations Senior Executive - Import Operations to oversee end-to-end import and export processes for air and sea shipments, from booking to delivery and job closure.

You will supervise the operations team, ensure timely, compliant handling, coordinate with customers, carriers, customs agents and internal departments, and drive process improvements to cost efficiency.

Qualifications

• Degree in related field.
• Minimum 3 years working experience in logistics or import/export operations.
• Proficient in Microsoft Office applications.
• Knowledge of import/export procedures and shipping documentation.

Responsibilities

• Oversee end-to-end import and export operations for air and sea shipments, from booking to delivery and job closure.
• Supervise the operations team and ensure timely, accurate and compliant shipment handling.
• Coordinate with customers, carriers, transporters, customs agents, vendors and internal departments.
• Monitor shipment tracking, customs clearance, documentation, billing and resolve operational issues.
• Monitor team performance and improve processes to enhance service quality, efficiency, compliance and cost effectiveness.
• Assist the Operations Manager with daily operations, customer issues, reporting and continuous improvement initiatives.

Skills

Good communication & coordination

Independent working

Education

Degree in related field

Tools

Microsoft Office

Job description

Trancy Logistics (M) Sdn. Bhd. in Shah Alam is seeking an Operations Senior Executive - Import Operations to oversee end-to-end import and export processes for air and sea shipments, from booking to delivery and job closure.

You will supervise the operations team, ensure timely, compliant handling, coordinate with customers, carriers, customs agents and internal departments, and drive process improvements to cost efficiency.