Impactful Inside Sales Executive

Alfa Laval Mid Europe GmbH; Shah Alam; On-site; MYR 60,000 - 120,000; Full time

Job summary

Alfa Laval Mid Europe GmbH in Malaysia is seeking an inside sales/coordinator to handle customer enquiries, prepare quotations and follow up on opportunities. You will support sales engineers, identify customer needs and coordinate with technical, service, procurement and logistics teams.

The role requires 2–3 years in inside sales, good English and Bahasa Malaysia, and proficiency with MS Excel, Word and Outlook. A proactive, detail-oriented multitasker is essential to success at Alfa Laval.

Qualifications

• Diploma or degree in Business, Engineering or related field.
• 2–3 years in inside sales or sales coordination.
• Proficiency in English and Bahasa Malaysia.
• Proficient with MS Excel, Word and Outlook.

Responsibilities

• Handle incoming customer enquiries and prepare quotations.
• Follow up on quotations, purchase orders and sales opportunities.
• Support external sales engineers in developing new business.
• Identify customer requirements and recommend suitable products, spare parts and services.
• Coordinate with technical, service, procurement and logistics departments.
• Process customer orders and monitor delivery schedules.
• Maintain customer databases, sales records and CRM systems.
• Follow up on overdue quotations and outstanding payments where required.
• Assist in preparing sales reports, forecasts and monthly performance updates.
• Maintain good relationships with existing customers.

Skills

Good English and Bahasa Malaysia

Proactive

Detail-oriented

Multitask under pressure

Education

Diploma or Degree in Business or Engineering

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Alfa Laval Mid Europe GmbH in Malaysia is seeking an inside sales/coordinator to handle customer enquiries, prepare quotations and follow up on opportunities. You will support sales engineers, identify customer needs and coordinate with technical, service, procurement and logistics teams.

The role requires 2–3 years in inside sales, good English and Bahasa Malaysia, and proficiency with MS Excel, Word and Outlook. A proactive, detail-oriented multitasker is essential to success at Alfa Laval.