Global Inside Sales Executive - Marine Tech Solutions

Alfa Laval Mid Europe GmbH; Shah Alam; On-site; MYR 45,000 - 78,000; Full time

Job summary

Alfa Laval Malaysia is seeking an Inside Sales professional to sell Alfa Laval products and services within the Ocean Division, providing direct support to customers with complex quotations and advanced technical assistance.

Reporting to the Inside Sales Manager, you will follow established processes, identify parts, create quotes, and pursue upsell opportunities while coordinating with a global team in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent.
• Degree in Marine Engineering a plus.
• Marine equipment and technical background a plus. (aftersales, spare parts & service)
• Good interpersonal and communication skills.
• Excellent team player and ability to collaborate well with different stakeholders.
• High customer service orientation.
• Has worked in company with international setting, and has worked with a matrix organization.
• Self-motivated team player with positive attitude and drive to excel Ability to work independently, prioritize and multi-task with minimal supervision in a fast-paced environment and meeting deadlines.

Responsibilities

• Follow established sales processes and guidelines to promote and sell Alfa Laval Products and services.
• Investigate and identify parts/products needed by customer.
• Create and actively follow up transactional quotes.
• Proactive looking for upselling opportunities.
• Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.

Skills

Interpersonal communication

Team collaboration

Customer service orientation

International/stakeholder liaison

Self-motivation

Education

Bachelor’s degree or equivalent

Marine Engineering background

Job description

Alfa Laval Malaysia is seeking an Inside Sales professional to sell Alfa Laval products and services within the Ocean Division, providing direct support to customers with complex quotations and advanced technical assistance.

Reporting to the Inside Sales Manager, you will follow established processes, identify parts, create quotes, and pursue upsell opportunities while coordinating with a global team in a fast-paced environment.