Inside Sales Executive (6-months maternity cover)

C35501 Alfa Laval Malaysia Sdn Bhd; Shah Alam; Vor Ort; MYR 60.000 - 120.000; Vollzeit

Zusammenfassung

Alfa Laval Mid Europe GmbH in Malaysia is seeking an inside sales/coordinator to handle customer enquiries, prepare quotations and follow up on opportunities. You will support sales engineers, identify customer needs and coordinate with technical, service, procurement and logistics teams.

The role requires 2–3 years in inside sales, good English and Bahasa Malaysia, and proficiency with MS Excel, Word and Outlook. A proactive, detail-oriented multitasker is essential to success at Alfa Laval.

Qualifikationen

• Diploma or degree in Business, Engineering or related field.
• 2–3 years in inside sales or sales coordination.
• Proficiency in English and Bahasa Malaysia.
• Proficient with MS Excel, Word and Outlook.

Aufgaben

• Handle incoming customer enquiries and prepare quotations.
• Follow up on quotations, purchase orders and sales opportunities.
• Support external sales engineers in developing new business.
• Identify customer requirements and recommend suitable products, spare parts and services.
• Coordinate with technical, service, procurement and logistics departments.
• Process customer orders and monitor delivery schedules.
• Maintain customer databases, sales records and CRM systems.
• Follow up on overdue quotations and outstanding payments where required.
• Assist in preparing sales reports, forecasts and monthly performance updates.
• Maintain good relationships with existing customers.

Kenntnisse

Good English and Bahasa Malaysia

Proactive

Detail-oriented

Multitask under pressure

Ausbildung

Diploma or Degree in Business or Engineering

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige. If the above sounds like you, this position might be just what you’re looking for!

About The Job

Job Description

• Handle incoming customer enquiries and prepare quotations
• Follow up on quotations, purchase orders and sales opportunities
• Support external sales engineers in developing new business
• Identify customer requirements and recommend suitable products, spare parts and services
• Coordinate with technical, service, procurement and logistics departments
• Process customer orders and monitor delivery schedules
• Maintain customer databases, sales records and CRM systems
• Follow up on overdue quotations and outstanding payments where required
• Assist in preparing sales reports, forecasts and monthly performance updates
• Maintain good relationships with existing customers

What You Know

• At least a Diploma or Degree in Business, Engineering or related field
• 2–3 years in inside sales / sales coordination
• Good English and Bahasa Malaysia proficiency
• Proficiency in Microsoft Excel, Word and Outlook
• Good verbal and email communication
• Proactive, responsible and detail-oriented
• Able to multitask and work under pressure

What’s In It For You

• We offer a challenging position in an open and friendly environment where we help each other to develop and create value.
• Your work will have a true impact on Alfa Laval’s future success.