Human Resources Operations Specialist

Manpower Staffing Services (Malaysia) Sdn. Bhd.; Penang; On-site; MYR 33,000 - 50,000; Part time

Job summary

Manpower Staffing Services (Malaysia) Sdn. Bhd. seeks an HR operations professional on a 12-month contract in Penang. You will manage onboarding, coordinate with candidates and hiring managers, and ensure compliance with government regulations.

Responsibilities include handling HR transactions in Workday, SAP, ServiceNow, and Paradox, maintaining records, and contributing to process improvements. A bachelor’s degree in HR or related field is required.

Qualifications

• Bachelor’s degree in HR, business administration or related field.
• 1–3 years of experience in HR operations, shared services or recruitment services preferred.
• Familiarity with HR systems such as Workday, SAP, ServiceNow or Paradox is a plus.

Responsibilities

• Manage end-to-end onboarding, including candidate and stakeholder communication, interview scheduling, and mobility-related tasks.
• Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, and document management to ensure compliance with government regulations.
• Schedule and reschedule interviews, both face to face and via Zoom.
• Coordinate with candidates and hiring managers.
• Handle HR transactions using systems like Workday, SAP, ServiceNow, and Paradox, ensuring accuracy and timeliness.
• Respond to queries via ServiceNow, email, and calls, using the knowledge base and escalate when needed.
• Maintain and update candidate and organizational records in HR systems.
• Collaborate with Talent Acquisition, Mobility, and other Centers of Excellence to ensure smooth HR operations.
• Prepare employment documents including agreements and amendments.

Skills

Strong communication

Coordination skills

Team player

Proactive problem-solving

Education

Bachelor’s degree in HR or related field

Tools

Workday

SAP

ServiceNow

Paradox

Job description

Our client is a global industry leader with a strong presence in technology and manufacturing, known for its commitment to innovation, operational excellence, and employee development. The organization provides a dynamic and collaborative work environment where employees are empowered to contribute to meaningful business outcomes while developing their professional capabilities.

About the Job

• Employment Type: 12-Month Contract (under Manpower Malaysia)
• Salary: RM3,000 - RM4,500 (Based on Experience)

Job Responsibilities

• Manage end-to-end onboarding process, including candidate and stakeholder communication, interview scheduling, and mobility-related tasks (e.g. travel reimbursements).
• Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, document management to ensure compliance with government regulations.
• Scheduling, rescheduling of the interviews, both face to face and zoom.
• Coordination with the candidates and the hiring managers.
• Handle HR transactions and requests using systems like Workday, SAP, ServiceNow, and Paradox, ensuring accuracy and timeliness.
• Respond to queries via ServiceNow, email, and calls, using the knowledge base to resolve issues and escalade when needed.
• Maintain and update candidate and organizational records in HR systems.
• Collaborate with Talent Acquisition, Mobility, and other Centers of Excellence to ensure smooth HR operations.
• Prepare employment documents for candidates, including employment agreements, amendments letter and other related documents.
• Provide feedback on process gaps and suggest improvements.
• Regularly update standard operating procedures and contribute to the knowledge base.
• Escalate incidents proactively using the escalation matrix.
• Provide inputs to supervisors or managers regarding changes or improvements.

Requirement & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-3 years of experience in HR operations, shared services or recruitment services preferred.
• Familiarity with HR systems such as Workday, SAP, ServiceNow, or Paradox will be an added advantage.
• Strong communication and coordination skills.
• Attention to detail and ability to manage multiple tasks efficiently.
• Team player with a proactive and solution-oriented mindset.

Your Safety and Data Security Matter to Us.

Manpower is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment.

If you receive suspicious outreach claiming to be from us, please contact [e-mail].