Business Support Consultant

PERSOL Workforce Solutions Malaysia Sdn Bhd; Penang; On-site; MYR 42,000 - 66,000; Full time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is looking for an HR/Recruitment Operations professional to manage candidates’ timesheets, prepare offers and onboarding documents, and handle employee lifecycle matters. You will liaise with clients and candidates to resolve issues and coordinate sourcing, screening, and interviews.

The role requires strong coordination, communication, and multitasking skills, with eligibility for fresh graduates and those with 1 year of HR/recruitment experience.

Qualifications

• Min 1 year of experience in HR or recruitment operations.
• Fresh graduate with similar experiences are encourage to apply.
• Diploma or Degree in Human Resources, Business Administration, or a related field
• Familiar with Malaysian employment laws and regulations
• Good communication and stakeholder management skills
• Strong attention to detail and ability to manage multiple priorities
• Proficient in Microsoft Office (especially Excel)
• Possess a valid driving license
• Familiar with the Penang and Kulim areas

Responsibilities

• Manage candidates’ timesheets for payroll processing
• Prepare offer letters, contracts, and coordinate the onboarding process
• Handle employee lifecycle matters, including disciplinary actions and offboarding
• Act as the key liaison for client and candidate engagement, ensuring timely issue resolution
• Handle recruitment activities (sourcing, screening, and interview coordination)
• Maintain accurate records, headcount tracking, and operational reporting
• Ensure compliance with SOPs and service delivery standards

Skills

Sourcing

Screening

Interview coordination

Onboarding

Excel

Stakeholder management

Driving license

Education

Diploma or Degree in HR/Business Administration

Tools

MS Office

Job description

Manage candidates’ timesheets for payroll processing

Prepare offer letters, contracts, and coordinate the onboarding process

Handle employee lifecycle matters, including disciplinary actions and offboarding

Act as the key liaison for client and candidate engagement, ensuring timely issue resolution

Handle recruitment activities (sourcing, screening, and interview coordination)

Maintain accurate records, headcount tracking, and operational reporting

Ensure compliance with SOPs and service delivery standards

Requirements

Min 1 year of experience in HR or recruitment operations.

Fresh graduate with similar experiences are encourage to apply.

Strong coordination, communication, and multitasking skills

Diploma or Degree in Human Resources, Business Administration, or a related field

Familiar with Malaysian employment laws and regulations

Good communication and stakeholder management skills

Strong attention to detail and ability to manage multiple priorities

Proficient in Microsoft Office (especially Excel)

Possess a valid driving license

Familiar with the Penang and Kulim areas

Problem-solving and decision-making skills

Time management and multitasking

High level of accuracy and accountability

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.