Human Resources Manager

voco Kuching; Kuching; On-site; MYR 90,000 - 150,000; Full time

Job summary

voco Kuching is seeking an HR Manager to lead HR initiatives across hiring, benefits, employee relations and training programmes for hotel colleagues. In this top HR role, you will guide the General Manager and leadership team on people-related issues to ensure a compliant, high-performance culture that delivers a memorable guest experience.

You will manage HR and admin teams, develop programmes to promote a positive work environment, and collaborate with universities and government bodies to

Qualifications

• Bachelor's degree or higher education qualification or equivalent.
• 4 years' of related experience in HR.
• Some supervisory experience preferred.
• Ability to maintain confidentiality in all HR related matters.
• Must speak local language(s) and English.

Responsibilities

• Create programmes to foster a positive work environment and administer an annual colleagues satisfaction survey.
• Educate and train managers on HR disciplines to foster productivity and enhance performance.
• Welcome and conduct new colleague orientation.
• Oversee maintenance of personnel files and records for all colleagues.
• Ensure hiring standards and applicable laws and regulations are followed and maintain the culture of the hotel.
• Build relations with universities, colleagues, and government bodies.
• Develop awareness of the hotel and the brand in the local community and promote colleague involvement.
• Ensure compliance with employment laws and company policies.
• Handle grievances with care and investigate workplace issues to resolve them.
• Collect and maintain exit data to identify trends and training needs.

Skills

Employee relations

Training and development

HR compliance

Stakeholder management

Education

Bachelor's degree or higher education qualification or equivalent

Job description

As HR Manager, you'll drive HR initiatives such as hiring, benefits, employee relations and training programmes, to ensure compliance for hotel colleagues. You'll promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. You'll guide the General Manager and leadership team on all people-related issues. This is the top HR role in a large, luxury hotel with extensive facilities and services, a number of major outlets, and catering and convention facilities. Typically manages HR colleagues and admin team.

Key responsibilities

Create programmes to foster a positive work environment for all and support and administer an annual colleagues satisfaction survey

Educate and train managers on HR disciplines to foster productivity and enhance performance

Welcome and conduct new colleague orientation

Oversee maintenance of accurate and up-to-date personnel files and records for all colleagues

Ensure hiring standards and applicable laws and regulations are followed and maintain the culture of the hotel

Build great relations with outside contacts such as Universities, Colleagues, and relevant Government Bodies

Develop awareness and reputation of the hotel and the brand in the local community and promote colleague involvement in local community

Ensure compliance with relevant employment laws and hotel or company policies and procedures

Ensure grievances are handled with utmost care and research and investigate all workplace issues to discover facts, identify potential risks, and facilitate resolution

Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues

About you

Bachelor's degree or higher education qualification or equivalent

4 years' of related experience in HR

Some supervisory experience preferred

Ability to maintain confidentiality in all HR related matters

Must speak local language(s) and English