Assistant Human Resources Manager

IHG Hotels & Resorts; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

IHG Hotels & Resorts in Kuala Lumpur is seeking an experienced HR professional to assist in managing daily HR tasks and support the HRM in budget planning and reporting. The role covers payroll administration, compliance, employee engagement, learning and development, and performance management across the hotel workforce.

You will ensure accurate payroll processing, maintain confidential records, drive training initiatives aligned with brand standards, and provide leadership support in the

Qualifications

• Degree or diploma in Human Resources, Business Administration, or related field.
• 3–5 years HR experience, preferably in hospitality.
• Experience in payroll, employee engagement, and HR audits is desirable.

Responsibilities

• Assist in managing daily HR tasks and ensure smooth operations within the department.
• Ensure compliance with company policies, employment laws, and statutory requirements.
• Prepare HR reports and support budgeting for HRM and the department.
• Oversee payroll processing and liaise with Finance for payroll reconciliation.
• Coordinate and monitor training programs aligned with brand standards.
• Support employee engagement initiatives and wellness programs.
• Assist with performance reviews and disciplinary documentation.
• Support HR audit readiness and compliance.
• Provide leadership support in the absence of the HRM.

Skills

HR policies

Employment law

Analytical

Communication

Leadership

Organizational skills

Confidentiality

Education

Degree/Diploma in HR

Tools

HRIS systems

Payroll software

Microsoft Office

Job description

• Assist in managing daily HR tasks, ensuring smooth operations within the department.
• Ensure compliance with company policies, employment laws, and statutory requirements.
• Prepare HR reports and support the HRM in financial and departmental budgeting.
• Payroll Administration
• Manage and oversee payroll processing for all employees, ensuring accuracy and timeliness.
• Handle statutory contributions, leave records, and staff benefits administration.
• Liaise with Finance for payroll reconciliation.
• Learning & Development
• Coordinate and monitor training programs in line with IHG brand standards and hotel needs.
• Maintain training records and support career development initiatives for staff.
• Assist in planning and delivering training workshops and orientations.
• Employee Engagement & Well-being
• Support the HRM in driving employee engagement programs and initiatives.
• Contribute to achieving targeted Colleague Heartbeat results.
• Organize staff activities, recognition events, and wellness initiatives.
• Performance Management & Discipline
• Assist with staff performance reviews and documentation.
• Provide guidance on disciplinary matters and ensure policies are applied fairly and consistently.
• Maintain confidential employee records and disciplinary files.
• HR Audit & Compliance
• Support HRM in preparing and improving HR audit readiness and compliance.
• Ensure accuracy in documentation, contracts, and filing systems.
• Conduct periodic checks to meet audit standards.
• Leadership Support
• Act as the HR department head during the absence of the HRM.
• Provide advice and support to Heads of Departments on HR-related matters.
• Contribute to HR strategy development and implementation.

Key Responsibilities

• Human Resources Operations
• Assist in managing daily HR tasks, ensuring smooth operations within the department.
• Ensure compliance with company policies, employment laws, and statutory requirements.
• Prepare HR reports and support the HRM in financial and departmental budgeting.
• Payroll Administration
• Manage and oversee payroll processing for all employees, ensuring accuracy and timeliness.
• Handle statutory contributions, leave records, and staff benefits administration.
• Liaise with Finance for payroll reconciliation.
• Learning & Development
• Coordinate and monitor training programs in line with IHG brand standards and hotel needs.
• Maintain training records and support career development initiatives for staff.
• Assist in planning and delivering training workshops and orientations.
• Employee Engagement & Well-being
• Support the HRM in driving employee engagement programs and initiatives.
• Contribute to achieving targeted Colleague Heartbeat results.
• Organize staff activities, recognition events, and wellness initiatives.
• Performance Management & Discipline
• Assist with staff performance reviews and documentation.
• Provide guidance on disciplinary matters and ensure policies are applied fairly and consistently.
• Maintain confidential employee records and disciplinary files.
• HR Audit & Compliance
• Support HRM in preparing and improving HR audit readiness and compliance.
• Ensure accuracy in documentation, contracts, and filing systems.
• Conduct periodic checks to meet audit standards.
• Leadership Support
• Act as the HR department head during the absence of the HRM.
• Provide advice and support to Heads of Departments on HR-related matters.
• Contribute to HR strategy development and implementation.

Core Competencies

• Strong knowledge of HR policies, employment law, and best practices.
• Analytical and detail-oriented with strong organizational skills.
• Excellent communication and interpersonal skills.
• Strong leadership and ability to influence others.
• Proficiency in HRIS systems, payroll software, and Microsoft Office.
• Ability to manage multiple tasks and deadlines under pressure.
• High level of confidentiality, integrity, and professionalism.

Qualifications & Experience

• Degree/Diploma in Human Resources, Business Administration, or a related field.
• At least 3–5 years of HR experience, preferably in hospitality.
• Experience in payroll, employee engagement, and HR audits is highly desirable.
• Previous supervisory or assistant managerial experience in HR is an advantage.