Human Resources Manager

THE KUALA LUMPUR JOURNAL; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

The Kuala Lumpur Journal is seeking an experienced HR leader to guide strategic HR initiatives aligned with our hotel's business objectives. You will lead manpower planning across departments and oversee end-to-end recruitment to ensure timely hiring of qualified talent.

You will manage employee relations, performance management, HR records and HRIS, training programs, compensation, and benefits while ensuring compliance with Malaysian labour laws.

Qualifications

• Provides strategic guidance to department heads on HR matters, talent development, employee engagement, and workforce performance.
• Develops and implements employer branding initiatives to position the organisation as an employer of choice.
• Develops strategies to boost morale, productivity, engagement and retention.
• Strong knowledge of Malaysian labour laws, compensation, leaves, and statutory contributions.
• Capable of building collaborative relationships across levels.

Responsibilities

• Develop and implement HR strategies that support the hotel's business objectives
• Lead manpower planning across all departments to ensure optimal staffing levels
• Oversee end-to-end recruitment to ensure timely hiring of qualified talent
• Oversee employee relations, grievances, conflict resolution, and disciplinary processes
• Lead performance appraisal system and support department heads in managing employee performance
• Maintain HR records and HRIS systems accurately and up-to-date
• Plan and supervise internal and external training programs
• Oversee salary reviews, wage structures, incentives, and benefits programs
• Ensure compliance with the Employment Act and related regulations
• Lead, mentor, and develop the HR team for high performance and growth

Skills

Strategic HR guidance

Employer branding

Employee engagement

Conflict resolution

Tools

HRIS systems

Job description

Key responsibilities

• Develop and implement HR strategies that support the hotel's business objectives
• Lead the manpower planning process and ensure optimal staffing levels across all departments
• Oversee the end-to-end recruitment process, ensuring timely hiring of qualified talent
• Oversee employee relations, grievance handling, conflict resolution, and disciplinary processes
• Lead the performance appraisal system and support department heads in managing employee performance
• Ensure accurate and up-to-date maintenance of HR records and HRIS systems
• Plan and supervise internal and external training programs to enhance employee competency
• Oversee salary reviews, wage structures, incentives, and employee benefits programs
• Ensure full compliance with the Employment Act and related statutory regulations
• Lead, mentor, and develop the HR team to ensure high performance and professional growth

Requirements:

• Ability to provide strategic guidance and support to department heads on HR matters, talent development, employee engagement, and workforce performance.
• Experience in developing and implementing employer branding initiatives to strengthen the organisation's position as an employer of choice.
• Proven capability to develop and implement strategies that enhance employee morale, productivity, engagement, and retention.
• Strong knowledge of Malaysian labour laws and regulations, particularly in relation to compensation, leave entitlements, and statutory contributions.
• Experience in conducting periodic salary and benefits benchmarking to ensure the organisation's remuneration packages remain competitive and aligned with market practices.
• Ability to build and maintain strong, collaborative working relationships with department heads, management, and employees at all levels.
• Prior HR experience within the hospitality or F&B industry is highly recommended, with an understanding of the fast-paced and people-oriented nature of these environments.
• Possesses a warm, welcoming, and approachable personality, with strong interpersonal and communication skills to create a positive workplace environment.
• Strong conflict-resolution and problem-solving skills, with the ability to handle employee concerns and workplace issues professionally, fairly, and effectively.