Assistant Human Resources Manager

IHG Hotels & Resorts; Kampung Cendana; On-site; MYR 36,000 - 60,000; Full time

Job summary

InterContinental Kuala Lumpur is seeking an HR offier to assist in budgeting, staffing planning, and payroll-related tasks. The role includes supporting recruitment activities, maintaining records, and driving employee engagement initiatives.

The successful candidate will have a Bachelor's degree in HR or related field and at least 2 years of HR experience, with strong Microsoft Office skills and a focus on accuracy and collaboration across departments.

Qualifications

• Bachelor's degree or equivalent in HR, communications, business management or related field.
• At least 2 years related experience.
• Proficient in Microsoft Office.

Responsibilities

• Assist in creating and controlling HR budget and expenses.
• Plan for staffing needs with department heads.
• Document workers' compensation and insurance claims.
• Support recruitment activities including job fairs, screening, interviewing and background checks.
• Assist in salary administration and benefits processes.
• Support employee engagement initiatives through market research and focus groups.
• Maintain HR records and ensure compliance with policies.
• Conduct exit interviews and prepare reports.
• Prepare monthly HR reports and presentations.

Skills

Problem solving

Organizational skills

Training abilities

Communication abilities

Education

Bachelor's degree in Human Resources, Communications, Business Management or related field

Tools

Microsoft Office

Job description

Your Day To Day

• Assist in the creation of and work within the established Human Resources Department budget and control expenses.

• Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.

• Ensure worker's compensation and insurance claims are properly documented and reported.

• Support the recruitment activities by managing job fairs, screening, interviewing and testing applicants; coordinate background checks/references, and process applicable paperwork, etc.

• Assist in periodic processes relating to employee compensation and benefits including salary bonus distribution database, monthly salary administration, OSH licensing matters relating to health checks, etc.

• Assist the HR Manager in driving employee engagement processes by conducting market research, analysis of market and internal data and facilitating focus groups.

• Assist in managing employees' facilities i.e. employee accommodation, employee transport, B1 Café and lockers rooms to ensure safe and effective operating conditions.

• Assist the HR Manager in new employee orientation to familiarize employees with Company standards, policies, procedures, rules and other employee programs.

• Oversee the maintenance of accurate and up-to-date HR records and personnel files.

• Conduct Exit Interview with colleagues Job band 8-10 who are leaving the employment voluntarily and record accordingly to produce analysis reports as required.

• Assist in consolidating and preparing monthly reports including manning data, owner's presentation, HR conference call presentations and Town Hall presentations.

• Assist and participate in work groups/ committees to drive all InterContinental Kuala Lumpur / IHG employee engagement activities.

• Ensure that all Human Resources SOPs and policies and procedures are updated.

• Assist in collecting and maintaining data from exit interviews, turnover statistics and absenteeism reports to identify trends and market data analysis.

• Ensure all Human Resources department's records (both hard and electronically stored) are protected and up-to-date at all times.

• Perform other duties as assigned.

• Ensure all communication tools in Heart of House are updated and relevant at all times.

• To ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act, Employment Act 1955, Industrial Act 1967, employee records administration, etc.).

• Ensure that all employees comply with Company safety and health procedures.

• Ensure that Company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process.

• Ensure all equipment pertaining to Human Resources operations are in safe and effective operating condition at all times.

• Perform any other ad-hoc tasks or duties as assigned by the supervisor or management to support the smooth operation of the department.

What We Need From You

• Bachelor's degree in Human Resources, Communications, Business Management or related field preferred.

• 2 years related experience or an equivalent combination of education and work-related experience.

• Proficient in the use of Microsoft Office

• Problem solving, reasoning, motivating, organizational and training abilities