Human Resources Coordinator (APAC)

EdgeConneX; Kuala Lumpur; On-site; MYR 42,000 - 68,000; Full time

Job summary

EdgeConneX is seeking a motivated and detail-oriented Human Resources Coordinator to join our team in Malaysia. Based in Kuala Lumpur, you will support day-to-day HR operations across APAC, ensuring smooth employee experience and compliance with local employment requirements.

Responsibilities include onboarding across APAC, benefits administration, immigration support, and HR compliance. You will collaborate with external vendors and manage employee records while reporting to the APAC HR

Qualifications

• Bachelor's degree in HR, psychology, business administration or related field.
• 2–4 years of HR/People Operations experience.
• Experience supporting APAC jurisdictions is preferred.
• Strong organization, communication and confidentiality skills.

Responsibilities

• Coordinate onboarding across APAC, ensuring a compliant, seamless process.
• Handle employee lifecycle tasks: changes, promotions, transfers, offboarding.
• Administer benefits programs, communications, renewals, reporting.
• Support immigration and visa processes across APAC jurisdictions.
• Maintain HR documentation, compliance, and audit readiness.

Skills

HR experience

Multinational APAC

Communication

Organizational skills

Education

Bachelor's Degree in Human Resources, Psychology, Business Administration

Tools

HRIS platforms

Microsoft Office

Job description

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, Amsterdam, Singapore and Malaysia, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

Human Resources Coordinator, APAC

EdgeConneX is seeking a motivated and detail-oriented Human Resources Coordinator to join our team in Malaysia. As a key member of the HR team, the Human Resources Coordinator will support day-to-day HR operations across the APAC region, ensuring smooth employee experience while maintaining compliance with local employment requirements. This position reports to the Human Resources Generalist, APAC and is based in Kuala Lumpur, Malaysia.

Main Responsibilities

• Coordinate and execute onboarding activities across APAC jurisdictions, ensuring a seamless, consistent, and compliant onboarding experience for new hires from offer acceptance through successful integration into the business.
• Manage pre-employment requirements, including background check coordination, document collection and verification, onboarding communications, system access requests, equipment coordination, and new hire orientation activities.
• Serve as the first point of contact for routine HR inquiries, providing timely support to employees and managers on HR processes, policies, benefits, and employment-related matters, while escalating complex issues as appropriate.
• Provide administrative support for employee lifecycle activities across APAC, including employment changes, promotions, transfers, manager changes, organizational updates, and offboarding coordination.
• Administer employee benefits programs across APAC, including enrollments, employee communications, vendor coordination, invoice management, renewals, and benefits-related reporting.
• Support immigration and mobility processes across APAC jurisdictions, including visa applications, work permit renewals, dependent pass applications, document collection, compliance tracking, and coordination with external immigration providers.
• Assist with HR compliance activities across APAC by maintaining required documentation, monitoring compliance-related deadlines, supporting statutory requirements, and ensuring records are audit-ready.
• Coordinate with external HR vendors and service providers, including immigration counsel, insurance brokers, medical providers, background screening vendors, and other third-party partners.
• Maintain HR documentation, templates, employee records, and other HR resources in accordance with company policies, local regulations, and data privacy requirements.
• Prepare and maintain HR reports, dashboards, trackers, organizational charts, and other HR documentation to support business and compliance needs.
• Maintain and update job descriptions, organizational documentation, and HR resources to ensure accuracy and alignment with business requirements.
• Support employee engagement initiatives, wellbeing programs, learning activities, new hire check-ins, and regional HR communications.
• Assist with internal and external audits and compliance reviews, by gathering documentation and supporting audit requirements.
• Support HR projects, process improvements, system enhancements, and continuous improvement initiatives across the APAC region.

Experience And Qualifications

• Bachelor's Degree in Human Resources, Psychology, Business Administration, or a related field.
• 2-4 years of experience in Human Resources, People Operations, HR Administration, or a similar role.
• Experience supporting multiple countries or jurisdictions within APAC is preferred.
• Familiarity with employment legislation, HR practices, and compliance requirements across APAC countries is advantageous.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent interpersonal, communication, and stakeholder management skills.
• Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive employee information.
• Strong attention to detail and commitment to accuracy.
• Experience working with HR systems, HRIS platforms, and Microsoft Office Suite.
• Proficiency in English, both written and verbal.

EdgeConneX believes diversity – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment in which inclusion through diversity helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

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