Serve as the strategic and operational HR Business Partner to assigned business units across the company, translating business priorities into people solutions that enable growth, agility, and regulatory compliance in a fast-moving digital financial services environment. The role is accountable for the end-to-end HR agenda of its client groups, spanning organisation design, talent management, employee relations, and people risk.
Key Responsibilities
- Act as a trusted adviser to Functional Heads and leadership teams, aligning people strategy with business, product, and technology roadmaps.
- Lead organisation design, workforce planning, and capability-building initiatives to address current and future workforce needs, including scarce digital, data, technology, and risk talent.
- Drive culture integration and leadership alignment across a hybrid start-up and regulated operating environment.
- Introduce innovative, data-driven HR practices that strengthen a high-performance, customer-centric, and agile culture.
- Lead Performance Management, Talent Review, and Succession Planning cycles for the assigned population, including key and critical roles.
- Partner with business leaders on talent attraction, retention, and leadership pipeline development in a competitive talent market.
- Coach line managers on performance conversations, career development, counselling, and disciplinary matters.
- Own the HR budget and key people metrics for assigned units, including headcount, hiring velocity, attrition, engagement, and cost per hire.
- Manage complex employee relations matters and conduct thorough, objective, and timely investigations.
- Provide HR policy guidance and interpretation, ensuring compliance with applicable employment legislation, data privacy requirements, and regulatory expectations.
About You
- Minimum 8-10 years of progressive HR experience, including proven resolution of complex employee relations cases.
- Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline; MBA holders are encouraged to apply.
- Broad HR generalist expertise across compensation, organisation diagnosis, employee and industrial relations, performance management, employment law, and talent acquisition.
- Experience in digital businesses, technology, fintech, financial services, or other fast-paced, highly regulated industries is highly preferred.
- Strong risk management mindset and familiarity with regulatory and governance requirements.
- Strong business acumen and consulting skills, with the ability to engage credibly with senior business leaders.
- Excellent influencing, negotiation, stakeholder management, and conflict resolution skills.
- Exceptional verbal and written communication skills.
- Self-directed and proactive, with the ability to anticipate business needs and recommend practical solutions.
- Comfortable working in ambiguity, managing shifting priorities, and adapting quickly to evolving business needs and structures.