HR Business Partner

Boost Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Boost Bank is seeking an experienced HR Business Partner to drive people strategy across assigned business units in a fast-moving digital financial services environment. The role covers end-to-end HR, including organisation design, talent, employee relations and people risk.

You will lead organisation design, workforce planning and capability building for current and future needs, including scarce digital, data, technology and risk talent, while driving culture integration in a hybrid start-up

Qualifications

• 8–10 years of progressive HR experience
• Generalist expertise across compensation, organisation design, ER, PM, employment law and resourcing
• Experience in fintech, digital banking, or financial services preferred
• Strong HR risk management mindset and familiarity with regulatory expectations (BNM)
• Strong business acumen and ability to engage with product, technology and finance leaders
• Excellent influencing, negotiation and communication skills
• Self-directed with ability to adapt to ambiguity and evolving structures

Responsibilities

• Act as trusted adviser to Functional Heads and leadership teams, aligning people strategy with business roadmaps
• Lead organisation design, workforce planning and capability building for current and future needs
• Drive culture integration and leadership alignment across hybrid startup and regulated-bank operating model
• Introduce data-driven HR practices to strengthen performance, customer-centricity and agility
• Lead Performance Management, Talent Review and Succession Planning for assigned population
• Partner on talent attraction, retention and leadership pipeline development
• Coach line managers on performance conversations, career development and disciplinary matters
• Own HR budget and key people metrics including headcount, hiring velocity, attrition, engagement and cost per hire
• Manage complex employee relations matters and conduct investigations
• Provide HR policy guidance ensuring compliance with Employment Act 1955, Industrial Relations Act 1967, PDPA 2010 and BNM requirements

Skills

HRBP

People strategy

Stakeholder management

Regulatory awareness

Education

BHRM/HRM degree

MBA

Job description

Serve as the strategic and operational HR Business Partner to assigned business units across Boost Bank, translating business priorities into people solutions that enable growth, agility and regulatory compliance in a fast-moving digital financial services environment. The role is accountable for the end-to-end HR agenda of its client groups, from organisation design and talent to employee relations and people risk.

Key responsibilities

Act as trusted adviser to Functional Heads and leadership teams, aligning people strategy with business, product and technology roadmaps

Lead organisation design, workforce planning and capability building for current and future needs, including scarce digital, data, technology and risk talent

Drive culture integration and leadership alignment across a hybrid start-up and regulated-bank operating model

Introduce innovative, data-driven HR practices that strengthen a high-performance, customer-centric and agile culture

Lead Performance Management, Talent Review and Succession Planning cycles for the assigned population, including key and critical roles

Partner on talent attraction, retention and leadership pipeline development in a competitive fintech talent market

Coach line managers on performance conversations, career development, counselling and disciplinary matters

Own the HR budget and key people metrics for assigned units, including headcount, hiring velocity, attrition, engagement and cost per hire

Manage complex employee relations matters and conduct thorough, objective and timely investigations

Provide HR policy guidance and interpretation; ensure compliance with the Employment Act 1955, Industrial Relations Act 1967, PDPA 2010 and BNM requirements

About you

Minimum 8–10 years of progressive HR experience, including proven resolution of complex employee relations cases

Degree in HRM or equivalent; MBA holders are welcome

Broad generalist expertise across compensation, organisation diagnosis, employee and industrial relations, performance management, employment law and resourcing

Experience in fintech, digital banking, technology or financial services strongly preferred

Strong HR risk management mindset and familiarity with BNM regulatory expectations

Strong business acumen and consulting skills; able to engage credibly with product, technology and finance leaders

Excellent influencing, negotiation and conflict management skills

Excellent verbal and written communication skills

Self-directed; anticipates client needs and recommends practical solutions

Comfortable with ambiguity, shifting priorities and evolving structures; adapts quickly and makes sound decisions with incomplete information