Human Resources Assistant

Mahnaz Retail Sdn Bhd; Shah Alam; On-site; MYR 30,000 - 48,000; Full time

Job summary

Mahnaz Retail Sdn Bhd is seeking a dynamic HR Assistant to support our 30-outlet retail workforce across Malaysia. The role offers growth potential, mentoring, and a pathway to future HR leadership.

Responsibilities include manpower planning, front-line mass recruitment, foreign worker management (permits, accommodation, regulatory compliance), and liaison with outsourcing agencies and government bodies. The ideal candidate has 1–2 years HR experience and a diploma or degree in HR or business,

Qualifications

• Diploma or Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 1 to 2 years of HR experience, preferably in the retail, F&B, FMCG, or manufacturing sectors.
• Excellent command of Bahasa Malaysia and English.

Responsibilities

• Monitor manpower levels across 30 outlets and deploy backup staff as needed.
• Oversee foreign worker management including permits, accommodation, and compliance.
• Serve as the first point of contact for staff, handling grievances and morale.
• Manage mass recruitment for frontline Retail Associates.
• Coordinate with outsourcing agencies and government bodies to maintain compliance.

Skills

Mass recruitment

Effective communication

Bilingual: BM/English

Travel readiness

Education

Diploma or Bachelor's in HR/Business

Job description

Mahnaz Retail is looking for a dynamic, resilient, and highly motivated HR Assistant to manage our retail workforce across 30 multi-site outlets. This is a high-growth development role designed for an ambitious professional who is eager to learn, be mentored, and be groomed into a future HR leader. The ideal candidate will have exposure to foreign worker management and possess the strategic problem-solving skills needed to coordinate staffing levels dynamically, ensuring our retail stores are never short-handed.

Key responsibilities

Continuously monitor manpower levels across all 30 retail outlets. Proactively deploy backup staff, coordinate cross-outlet transfers, or implement contingency staffing plans immediately when outlets face manning shortages.

Oversee the end-to-end management of foreign workers, including work permit renewals, FOMEMA checkups, accommodation (hostel) management, and government regulatory compliance.

Act as the first point of contact for retail floor staff. Handle employee grievances, disciplinary processes, and maintain strong workforce morale across branches.

Manage fast-paced mass recruitment for frontline Retail Associates, ensuring a steady pipeline of talent to match outlet attrition rates.

Coordinate with outsourcing agencies, external recruitment partners, and government bodies (e.g., JTK, JIM) to maintain complete legal compliance.

About you

Diploma or Bachelor's Degree in Human Resource Management, Business Administration, or a related discipline.

Minimum 1 to 2 years of HR experience, preferably within the retail, F&B, FMCG, or manufacturing sectors.

High learning agility, resilient under pressure, and a strong desire to be groomed and upskilled for higher leadership.

Ready to manage emergency scheduling shifts outside standard office hours. Must possess own transport and be willing to travel to outlets when needed.

Excellent command of Bahasa Malaysia and English.

What can I earn as a Human Resources Assistant