Human Resource Manager

Outspan Malaysia Sdn Bhd; Gelang Patah; On-site; MYR 120,000 - 180,000; Full time

Job summary

ofi Malaysia seeks an experienced HR Manager to partner with business leaders and employees, translating priorities into practical people solutions across the lifecycle. The role supports the HR Country Head and ensures consistent execution of country and regional people initiatives while maintaining engagement and compliance with Malaysian requirements.

The ideal candidate has 8–12 years of progressive HR experience, with strong stakeholder management, employee relations, and change management

Qualifications

• Degree in Human Resources, Business Administration or related discipline.
• Strong knowledge of Malaysian employment legislation and employee relations.
• Experience partnering with senior business leaders and driving people initiatives.

Responsibilities

• Support the HR Country Head in executing the Malaysia people strategy, country HR priorities and initiatives.
• Partner with business leaders to deliver fit-for-purpose HR solutions aligned with strategy and values.
• Manage end-to-end employee lifecycle including workforce planning, recruitment, onboarding, performance management and offboarding.
• Support learning and development with capability assessments and learning roadmaps.
• Design and improve development solutions across leadership, management and behavioural capabilities.
• Define success measures for learning effectiveness and report on impact.
• Lead employee relations matters including grievances, disciplinary cases and investigations.
• Coach managers on organization design, talent development, succession planning and change management.
• Ensure policies and practices comply with Malaysian labour laws and governance standards.
• Drive annual people processes including performance and talent reviews, salary cycles and engagement actions.

Skills

Strategic HR partnership

Employee lifecycle

People development

Stakeholder management

Regulatory compliance

Organizational change

Education

Bachelor's degree in Human Resources or related field

Job description

Reporting to the HR Country Head, Malaysia, the HR Manager will be a trusted partner to business leaders and employees across ofi Malaysia and will serve as the designated deputy to the HR Country Head. The role will support the team to translate business priorities into practical people solutions across the employee lifecycle, drive consistent execution of country and regional people initiatives, and help maintain strong employee engagement and compliance with Malaysian employment requirements.

Key responsibilities

Support the HR Country Head in executing the Malaysia people strategy, country HR priorities, workforce plans and organisational initiatives

Partner with business and functional leaders to understand priorities, identify people implications and deliver fit-for-purpose HR solutions aligned with ofi's strategy and values

Manage end-to-end employee lifecycle, including workforce planning, recruitment, onboarding, performance management, development, engagement, retention and offboarding

Support the learning and development agenda for ofi Malaysia by partnering with business and functional leaders to conduct capability assessments, identify critical skills gaps, and translate into learning roadmap aligned with business strategy, workforce priorities and regional talent initiatives

Design, implement and continuously improve targeted development solutions across leadership, managerial, functional and behavioural capabilities, including onboarding, manager effectiveness, leadership development, technical upskilling, coaching and career development programmes

Establish structured approach to learning effectiveness by defining success measures, monitoring participation and completion, evaluating knowledge application and behavioural change, and reporting on programme impact, capability improvement and return on learning investment

Lead employee relations matters including performance concerns, grievances, disciplinary cases and workplace investigations

Coach and advise managers on organisation design, team effectiveness, talent development, succession planning and change management

Ensure HR policies, employment practices and documentation comply with Malaysian labour legislation, regulatory requirements and internal governance standards

Drive annual people processes, including goal setting, performance and talent reviews, salary and bonus cycles, promotion reviews and employee engagement actions

About you

A degree in Human Resources, Business Administration or a related discipline, with approximately 8-12 years of progressive HR experience, including experience partnering with senior business leaders

Broad HR capability with prior experience in people development; experience in manufacturing, food, FMCG or a multinational environment is advantageous

Strong working knowledge of Malaysian employment legislation and sound experience managing employee relations, performance and organisational change matters

Strong stakeholder management, coaching and influencing skills, with the confidence to constructively challenge and support leaders at different levels

Analytical and solutions-oriented, with the ability to interpret people data, manage competing priorities and translate insights into practical actions

High integrity, resilience and adaptability, with a hands-on approach and the ability to operate effectively in a fast-paced, matrixed and evolving environment

Excellent written and spoken English; proficiency in Bahasa Malaysia is strongly preferred

About us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations.

Dairy has long been a key part of global nutrition. At ofi, we operate a global supply chain across 25 countries, supported by around 300,000 cows and trusted suppliers in North and South America, Europe, and Oceania. Our first dairy production facility is in Johor, Malaysia-a hub for innovation and manufacturing. It produces filled milk powder and blended dairy ingredients, while also developing customized solutions for high-growth markets across Asia, the Middle East, and Africa. Our second plant in Tokoroa, New Zealand, works with over 100 local farms in the heart of the country's dairy industry.

Dairy has long been a key part of global nutrition. At ofi, we operate a global supply chain across 25 countries, supported by around 300,000 cows and trusted suppliers in North and South America, Europe, and Oceania. Our first dairy production facility is in Johor, Malaysia-a hub for innovation and manufacturing. It produces filled milk powder and blended dairy ingredients, while also developing customized solutions for high-growth markets across Asia, the Middle East, and Africa. Our second plant in Tokoroa, New Zealand, works with over 100 local farms in the heart of the country's dairy industry.

What can I earn as a Human Resources Manager