HR Operations & Systems Executive / Supervisor – Malaysia (HRIS & HRSSC)

CEKAP LINK TECH SDN. BHD.; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Medical benefits

Performance-linked bonus

Job summary

CEKAP LINK TECH SDN. BHD. is seeking an HR Operations & Systems Executive/Supervisor for Malaysia and regional teams.

The role blends HR operations with systems work, maintaining HR platforms, managing Lark access, supporting payroll, and driving improvements for smoother quarterly HR processes. The ideal candidate holds a bachelor's degree in a related field, has 3+ years in HRSSC/HRIS, and demonstrates strong Excel skills, data handling, and cross-cultural collaboration across SEA.

Qualifications

• Bachelor's degree or above in HR, information management, CS, finance, or related field.
• At least 3 years in HRSSC, HRIS, HR Operations, or shared services.
• Strong understanding of employee lifecycle, payroll processing, access & permissions.
• Advanced Excel: formulas, pivot tables, data cleaning.
• Experience in HR system implementation and UAT testing.
• Excellent communication and cross-cultural coordination.
• Knowledge of SEA HR practices and local labour law is a plus.
• Mandarin skills are a plus.

Responsibilities

• Own day-to-day operations and maintenance of HR systems for Malaysia and regional markets.
• Respond to system incidents, data discrepancies, and user queries.
• Handle the full employee lifecycle: joining, transfers, promotions, and offboarding.
• Support payroll processing and employee enquiries on HR matters.
• Assist local HR with events, training coordination, and other operational tasks.
• Build and maintain the org structure in Lark; own the full account lifecycle.
• Configure roles and permissions during joins/transfers/promotions/leaves to keep access secure.
• Gather local business requirements, run testing, support go-lives, and train end users.
• Drive digital process improvements to lift local HR efficiency.
• Other ad-hoc HR tasks as assigned by management.

Skills

HR systems

Advanced Excel

Data handling

UAT testing

Cross-cultural coordination

Education

Bachelor's degree or above in HR/Information Management/CS/Finance

Tools

Lark HR platform

Payroll systems

Job description

HR Operations & Systems Executive / Supervisor – Malaysia (HRIS & HRSSC)

As our HR Operations & Systems Executive / Supervisor, you'll be the go-to person for HR systems and day‑to‑day people operations across our Malaysia office and regional teams. You'll keep our HR platforms healthy, manage Lark access for everyone who joins or leaves, support payroll and employee enquiries, and work on the projects that make local HR run smoother every quarter. This role sits at the intersection of HR operations and systems — equal parts people support and problem‑solving.

Key responsibilities

Own day-to-day operations and maintenance of HR systems for Malaysia and other regional markets

Respond to system incidents, data discrepancies, and user queries — resolve fast and keep the business running

Handle the full employee lifecycle: joining, transfers, promotions, and offboarding

Support payroll processing and employee enquiries on HR matters

Assist local HR with events, training coordination, and other operational tasks

Build and maintain the org structure in Lark; own the full account lifecycle

Configure roles and permissions, toggle access during every employee move (join / transfer / promote / leave), and keep access secure and compliant

Gather local business requirements, assess feasibility, run testing, support go-lives, and train end users

Drive digital process improvements that lift local HR efficiency

Other on-the-ground HR support tasks and ad‑hoc projects as assigned by management

About you

Bachelor's degree or above, in HR, Information Management, Computer Science, Finance, or a related field

3+ years of experience in HRSSC, HRIS, HR Operations, or shared services

Solid understanding of core HR processes: employee lifecycle, payroll processing, access & permission management

Advanced Excel — functions, pivot tables, data cleaning; strong data‑handling instincts

Experience in HR system implementation, UAT testing, or project go‑lives

Strong communication and coordination — comfortable working across cultures and time zones

Methodical and logical — able to independently diagnose system or data issues

Meticulous, responsible, and sensitive to data accuracy

Prior HR system support experience in Southeast Asia is a strong plus; familiarity with local labour law and social security processes is a bonus

Mandarin (spoken & written) is a plus — you'll collaborate closely with our regional HQ team

Competitive base salary + performance-linked bonus

Annual leave, sick leave & medical benefits

Multicultural, cross-border environment — real exposure to SEA regional HR operations

Hands‑on ownership of HRIS projects, not just ticket‑pushing

Be part of a fast‑growing regional e‑commerce & logistics business scaling up its Malaysia operation

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have Payroll Processing experience?
• How many years' experience do you have in an Incident Management Role?
• How would you rate your Mandarin language skills?