HR Manager

PG Signature Cake; George Town; On-site; MYR 90,000 - 130,000; Full time

Job summary

PG Signature Cake is seeking an experienced HR leader in Penang to manage end-to-end recruitment for both operational and management roles, and to develop robust training and onboarding programs. You will oversee payroll, attendance, leave, and statutory compliance while driving performance management across departments.

The ideal candidate holds a Bachelor’s degree in HR or related field with 5+ years of HR experience, including leadership, and possesses strong English, BM and Chinese language

Qualifications

• Bachelor's Degree in HR, Business Administration, Management or related field.
• At least 5 years of relevant HR experience, preferably with managerial or senior HR role.
• Strong knowledge of Malaysian employment practices and HR operations.
• Hands-on experience in recruitment, payroll, employee relations and HR administration.
• Good command of English, Bahasa Malaysia and Bahasa Cina.
• Strong communication and interpersonal skills.
• Able to work independently and take ownership of responsibilities.

Responsibilities

• Lead end-to-end recruitment for both operational and management positions.
• Develop effective recruitment strategies to support business expansion and new outlet openings.
• Work closely with management to build and strengthen training systems and structured onboarding programmes.
• Establish and improve employee performance management systems and work with department heads to define clear KPIs.
• Handle employee relations matters professionally, fairly and confidentially, and manage disciplinary cases and grievances.
• Manage and improve day-to-day HR operations and administration.
• Oversee payroll, attendance, leave, overtime, allowances and employee records.
• Ensure proper handling of EPF, SOCSO, EIS, PCB and other statutory requirements.
• Prepare and manage HR documentations.

Skills

Recruitment

Payroll

Employee relations

HR administration

Communication

Interpersonal skills

English

Bahasa Malaysia

Bahasa Cina

Education

Bachelor's Degree in HR, Business Administration, Management or related field

Job description

Key responsibilities

Lead end-to-end recruitment for both operational and management positions.

Develop effective recruitment strategies to support business expansion and new outlet openings.

Work closely with management to build and strengthen training systems and structured onboarding programmes.

Establish and improve employee performance management systems and work with department heads to define clear KPIs.

Handle employee relations matters professionally, fairly and confidentially, and manage disciplinary cases and grievances.

Manage and improve day-to-day HR operations and administration.

Oversee payroll, attendance, leave, overtime, allowances and employee records.

Ensure proper handling of EPF, SOCSO, EIS, PCB and other statutory requirements.

Prepare and manage HR documentations.

About you

Bachelor's Degree in Human Resources, Business Administration, Management or a related field.

At least 5 years of relevant HR experience, preferably with experience in a managerial or senior HR role.

Strong knowledge of Malaysian employment practices and HR operations.

Hands-on experience in recruitment, payroll, employee relations and HR administration.

Good command of English, Bahasa Malaysia and Bahasa Cina.

Strong communication and interpersonal skills.

Able to work independently and take ownership of responsibilities.

About us

We are a growing Malaysian company with strong expansion plans. We believe integrity comes first and craftsmanship always. HR exists to help the company hire the right people, train them, develop them, promote them, replicate them and build future leaders. Our long-term goal is to build an organisation where good people can continuously grow together with the company.