HR Implementation Specialist

Applied Integrators; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Applied Integrators Sdn. Bhd. is a leading HR technology company delivering AI‑driven HR solutions in Malaysia. We seek a capable IT Business Analyst to drive HR system projects, capture and document client requirements, and own fit-gap analysis to ensure delivery aligns with contracts.

You will lead testing, configure payroll-related modules, and train client teams during transition, ensuring high‑quality, compliant solutions through go-live and post‑implementation support.

Qualifications

• Bachelor Degree in Computer Science / Information Technology or equivalent.
• Good understanding of HCM business processes.
• Knowledge of Malaysia Payroll Statutory is an advantage.
• Passion for quality and accuracy in service delivery.
• Clear vision to achieve business goals.

Responsibilities

• Conduct Business Requirement / Fit Gap studies for implementation, upgrade and enhancement.
• Understand and document client requirements.
• Serve as solution owner to provide fit-gap analyses and client solutions.
• Communicate with clients on proposed solutions.
• Develop test plans and scripts; review testing results for conformance.
• Configure systems to meet client requirements and statutory needs in Malaysia.
• Conduct training for client user teams during transition.
• Ensure functional requirements are delivered with quality and compliant with contracts.
• Provide ongoing customer support during implementation until payroll is running.

Skills

Business requirements

Fit gap analysis

Client communication

Documentation

Test planning

System configuration

User training

Quality assurance

Payroll knowledge

Education

Bachelor's in CS/IT

Job description

Applied Integrators Sdn. Bhd. is a leading HR technology company dedicated to transforming human resource managementthrough innovative, AI-driven solutions. We empower organizations with smarter, faster and more connectedHR systems that streamline operations and enhance productivity.

• Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose.
• Understand and document client requirements.
• Work as solution owner for the project to provide a solution and fit-gap analysis to ensure client requirements can be delivered.
• Communicate with client on a solution.
• Develop test plan, test scripts and review the testing result to ensure the system development is in accordance with the documented client requirements.
• Configure system to meet client’s requirement and Malaysia statutory requirement.
• Conduct training to client user team as part of the transition.
• Ensure that functional requirements are delivered with quality and compliant with client contract.
• Perform customer service functions by answering customer requests and questions.
• Remain engaged with the client throughout implementation, until the client is successfully running payroll solution.
• Demonstrate commitment to quality of product and service.

Job Requirements

• Candidate must possess at least a Bachelor Degree in Computer Science / Information Technology or equivalent.
• Good understanding of HCM business process and best practice will be an added advantage.
• Good understanding in Malaysia Payroll Statutory will be an added advantage.
• Passion for quality and demonstrated high standards and accuracy of service delivery.
• Exceptional business communication skills.
• High-quality documentation deliverables (including functional specifications).
• Clear vision and direction for your business for consultings.
• Enhanced ability to anticipate and respond to market changes.
• Structured approach to achieving your business goals.