HR Implementation Specialist

myQuickHR Sdn Bhd; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

myQuickHR Sdn Bhd in Malaysia is seeking a results-driven Business Analyst to drive requirements gathering, fit-gap analysis, and solution design for payroll system implementations and upgrades.

You will document client needs, develop test plans, configure the system to meet statutory requirements, and train client teams, ensuring quality delivery and successful deployment.

Qualifications

• Bachelor's degree in Computer Science / Information Technology or equivalent.
• Good understanding of HCM business processes and best practices.
• Good understanding of Malaysia Payroll Statutory requirements.

Responsibilities

• Conduct Business Requirement / Fit Gap studies for implementation, upgrade, and enhancement purposes.
• Understand and document client requirements.
• Serve as solution owner to provide fit-gap analysis and ensure requirements can be delivered.
• Communicate with client on a solution.
• Develop test plans and scripts and review results to ensure development meets requirements.
• Configure system to meet client requirements and statutory Malaysia rules.
• Conduct training to client user teams during transition.
• Ensure functional requirements are delivered with quality and compliant with contract.

Skills

HCM processes

Payroll statutory knowledge

Client communication

Education

Bachelor's degree in Computer Science/IT

Job description

• Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose.
• Understand and document client requirements.
• Work as solution owner for the project to provide a solution and fit-gap analysis to ensure client requirements can be delivered.
• Communicate with client on a solution.
• Develop test plan, test scripts and review the testing result to ensure the system development is in accordance with the documented client requirements.
• Configure system to meet client’s requirement and Malaysia statutory requirement.
• Conduct training to client user team as part of the transition.
• Ensure that functional requirements are delivered with quality and compliant with client contract.
• Perform customer service functions by answering customer requests and questions.
• Remain engaged with the client throughout implementation, until the client is successfully running payroll solution.
• Demonstrate commitment to quality of product and service.

Job Requirements

• Candidate must possess at least a Bachelor Degree in Computer Science / Information Technology or equivalent.
• Good understanding of HCM business process and best practice will be an added advantage.
• Good understanding in Malaysia Payroll Statutory will be an added advantage.
• Passion for quality and demonstrated high standards and accuracy of service delivery.
• Exceptional business communication skills.
• High-quality documentation deliverables (including functional specifications).
• Clear vision and direction for your business for consultings.
• Enhanced ability to anticipate and respond to market changes.
• Structured approach to achieving your business goals.