Head, Partnership Development

RHB Bank Berhad; Malaysia; On-site; MYR 180,000 - 240,000; Full time

Job summary

RHB Bank Berhad seeks a Senior Manager to formulate and execute the SME Banca & GTB strategy, aligning partnerships, cross-selling, and referrals with market needs. You will drive business planning, market analysis, and performance tracking across CBBC and GTB networks.

The role includes sales target setting, branch training, and reporting to senior management, with a focus on building strong partner relationships and delivering growth in SME banking products.

Responsibilities

• Formulate and execute SME Banca & GTB strategy aligned with company goals and market needs
• Develop business plans to expand SME partnerships with CBBC and GTB across centers nationwide
• Conduct market and competitor analysis for SME Banca & GTB customers
• Set and monitor sales targets for SME Banca partnerships and track performance
• Provide training to branches on SME product features, customer focus, and after-sales procedures
• Create and report on sales performance, opportunities, challenges, and key achievements to senior management
• Develop impactful sales campaigns to boost SME & GTB penetration and production

Job description

Business/Functional Strategy & Performance Develop SME Banca & Group Transaction Strategy

Formulate and execute the overall partnership with SME & GTB strategy, aligning it with the company's goals, sales targets, and market needs. Business Plan Creation: Develop comprehensive business plans for expanding and enhancing SME partnership with CBBC and GTB to build relationship including cross selling and referrals Market & Competitor Analysis: Conduct market research to understand trends, opportunities, and competitors within the new and existing SME Banca & GTB customers Business/Functional Operations & Transformation Sales Targets: Set and monitor sales targets for SME Banca partnership with CBBC centers nationwide , ensuring meeting or exceeding sales target Track Performance: Monitor sales, productivity, and profitability metrics for the CBBC , using data analytics to assess performance and identify improvement areas Sales Training & Support: Provide training to branches on the features and benefits of SME products, customer focus strategy and after sales TAT Reporting: Provide regular reports to senior management, detailing the performance of SME Banca & GTB on growth opportunities, challenges, and key achievements Create impactful sales campaign to SME & GTB to boost sales and ensure production is met To improve of SME Banca & GTB penetration rate on GI products Partnership Management Relationship Management: Build and maintain strong relationships with SME Banca / GTB partners and customer and key decision-makers, ensuring mutual benefits for both parties. Negotiate and Finalize Agreements: Lead negotiations on SME Banca/ GTB and customers on new business renewal agreements, and contractual terms Cross-Functional Collaboration: Collaborate with internal teams such distribution , product development, and underwriting & claims to tailor insurance offerings to the needs of SME Banca customers and partners A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.