Head of Sales & Support

Public Mutual Berhad; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Public Mutual Berhad is seeking a senior Agency Development leader in Kuala Lumpur to manage agency sales, recruitment performance and drive business development across 28 branches. You will oversee branch operations, ensure compliance with processes and guidelines, and provide strategic recommendations based on sales and recruitment reports.

The role requires a degree in any discipline, at least 15 years of unit trust/insurance industry experience, strong business acumen and interpersonal

Qualifications

• Minimum 15 years of experience in unit trust/insurance industry.
• Experience in agency development or business development is an added advantage.
• Strong business acumen with good interpersonal skills.

Responsibilities

• Manage agency sales and recruitment performance while driving business development for the agency force.
• Oversee branch operations (28 branches) to ensure efficiency and compliance with processes and guidelines.
• Analyze reports on agency sales, productivity and recruitment to provide strategic recommendations.
• Drive agency recruitment growth across multiple channels.
• Supervise agency activities and events (promotions, previews, agency talks).
• Visit branches and agency group meetings to gather feedback.
• Provide support to branches and agency force for business development.
• Enhance agency tools and electronic platforms to improve user experience.

Skills

Business acumen

Interpersonal skills

Stakeholder management

Willingness to travel

Education

Degree in any discipline

Job description

• Manage all matters pertaining to agency sales and recruitment performance, while also driving business development initiatives for the agency force and overseeing the operations of 28 branches.
• Oversee branch operations to ensure efficiency and strict adherence to all established processes, rules and guidelines.
• Analyze reports on agency sales, productivity and recruitment, and provide strategic recommendations to enhance overall performance.
• Drive agency recruitment growth by leveraging multiple channels.
• Supervise and oversee all organized activities, e.g. promotional activities of branches, agency recruitment previews and events, agency talks, etc.
• Visit branches and agency group meetings as and when required to conduct meetings and gather feedback.
• Provide the necessary support to branches and agency force for business development.
• Enhance agency tools and electronic platforms to enhance user experience.

Job requirements:

• Degree in any discipline.
• Minimum 15 years working experience in unit trust/insurance industry. Prior experience in agency development, business development or related field is an added advantage.
• Possess strong business acumen with good interpersonal skills.
• Willing to travel nationwide and possess own transport.
• Able to work beyond normal working hours and on weekends as and when required.
• Ability to lead and work effectively in a team and manage stakeholders.