Senior Account Development Manager, Non Motor (KL Branch)

Liberty General Insurance Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Liberty General Insurance Berhad in Kuala Lumpur is seeking an Agency Development Manager to lead agency recruitment, drive growth, and ensure regulatory compliance while optimizing operations. You will plan with the sales team, develop high-performing agents, oversee underwriting matters via ISM, and foster talent programs aligned with governance standards.

The role requires at least five years in insurance, strong communication, and strategic leadership to expand channels and achieve sales

Qualifications

• Degree or diploma in Business, Marketing, Insurance, Finance, or related field.
• Relevant insurance qualifications are an advantage.
• Minimum five years of experience in insurance, sales, agency management or business development.

Responsibilities

• Conduct strategic planning with the sales team and provide direction.
• Monitor agency recruitment progress and recruit or assist in opening new agencies.
• Provide guidance to new agents to develop larger business channels via visits.
• Ensure corporate governance practices are implemented at the branch.
• Assemble and empower a high-performing team.
• Ensure a succession plan for key positions is in place.
• Communicate key initiatives regularly.
• Handle underwriting matters, including referral cases, quotations, and the ISM system.
• Support talent programmes by cascading information to employees.

Skills

Agency recruitment

Sales management

Leadership

Insurance knowledge

Strategic planning

Communication

Education

Degree or Diploma in Business/Marketing/Insurance/Finance

Tools

ISM system

Job description

The Agency Development Manager is responsible for ensuring the effective and efficient administration of business operations while maintaining compliance with regulations and corporate governance.

Success in this role involves driving gross written premium growth, recruiting agencies, and improving renewal retention, while managing expenses and ensuring high levels of employee and customer satisfaction. Overall, the role contributes to the operational efficiency and success of the business unit, in line with the company's commitment to excellence and regulatory standards.

Job Responsibilities:

• Conduct strategic planning with the sales team and provide direction.
• Monitor agency recruitment progress and recruit or assist the sales team in recruiting and opening new agencies.
• Provide assistance and guidance to new agents, with a focus on developing larger business channels through regular visits.
• Ensure that corporate governance practices are implemented and followed by the branch.
• Assemble and empower a high-performing team.
• Ensure that an effective succession plan is in place for key positions.
• Communicate key initiatives regularly.
• Handle underwriting matters, including referral cases, quotations, and the ISM system.
• Support talent programme and initiatives by actively cascading information to employees and encouraging their participation and involvement.

Job Requirement:

• Degree or diploma in Business, Marketing, Insurance, Finance, or a related field.
• Relevant insurance qualifications will be an advantage.
• At least five years of experience in insurance, sales, agency management, or business development.
• Experience in recruiting and managing insurance agents.
• Experience in developing new business and achieving sales targets.
• Knowledge of insurance products, underwriting, and company policies.
• Good communication, negotiation, and interpersonal skills.