Head of HR Shared Services (Payroll and Ops)

Michael Page; Putrajaya; On-site; MYR 140,000 - 360,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits

Opportunity to impact core HR ops

Job summary

Michael Page is recruiting a Head of HR Shared Services (Payroll and Ops) in Malaysia to lead the HR operations, payroll, and analytics across the organisation.

You will streamline processes, ensure compliance with local employment laws, and mentor a high-performing shared services team while partnering with finance and other stakeholders to deliver high-quality HR service delivery.

Competitive remuneration and a role with significant impact on business services growth are offered.

Qualifications

• Strong background in HR operations within business services.
• Payroll and Workday expertise is a MUST.
• Experience managing shared services teams and HR processes.
• Knowledge of local employment laws and compliance requirements.
• Experience supporting accounting and finance departments is advantageous.

Responsibilities

• Lead and manage the HR shared services team to deliver high-quality support across HR operations.
• Oversee payroll, benefits administration, and employee lifecycle processes.
• Streamline processes to improve efficiency and compliance within HR and finance.
• Develop and implement HR policies aligned with local regulations and organisational goals.
• Maintain HR systems for reporting and analytics and ensure data accuracy.
• Provide leadership and mentorship to the team.

Skills

Leadership

HR operations

Stakeholder collaboration

Data analytics

Tools

Workday

HRIS

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Head of HR Shared Services (Payroll and Ops)

• Lead and manage the HR shared services team to deliver high-quality support across HR operations.
• Streamline processes to improve efficiency and compliance within the accounting and finance departments.
• Develop and implement HR policies, ensuring alignment with local regulations and organisational goals.
• Monitor and evaluate the effectiveness of HR service delivery, identifying areas for improvement.
• Collaborate with stakeholders to address HR needs and provide guidance on best practices.
• Oversee payroll, benefits administration, and employee lifecycle processes.
• Ensure data accuracy and maintain HR systems for reporting and analytics.
• Provide leadership and mentorship to the HR shared services team, fostering professional growth.

• Lead and manage the HR shared services team to deliver high-quality support across HR operations.
• Streamline processes to improve efficiency and compliance within the accounting and finance departments.
• Develop and implement HR policies, ensuring alignment with local regulations and organisational goals.
• Monitor and evaluate the effectiveness of HR service delivery, identifying areas for improvement.
• Collaborate with stakeholders to address HR needs and provide guidance on best practices.
• Oversee payroll, benefits administration, and employee lifecycle processes.
• Ensure data accuracy and maintain HR systems for reporting and analytics.
• Provide leadership and mentorship to the HR shared services team, fostering professional growth.

Attractive remuneration packageBe part of a globally recognized organisation

A successful Head of HR Shared Services should have:

• A strong background in HR operations within the business services industry.
• Payroll and Workday expertise is a MUST.
• Proven expertise in managing shared services teams and HR processes.
• Knowledge of local employment laws and compliance requirements.
• Experience in supporting accounting and finance departments is advantageous.
• Excellent leadership and communication skills to collaborate with diverse stakeholders.
• Proficiency in HR systems and data analytics tools.

A business services organisation specialising in accounting and finance, located in Malaysia.

• Competitive annual salary ranging from MYR 140,000 to MYR 360,000.
• Comprehensive basic benefits package.
• Opportunity to contribute to a key function within the business services industry.