HR Manager

Parlo Tours; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Parlo Tours is seeking a hands-on HR leader to head the full HR function for a 50-60 person organization. You will manage payroll, recruitment, policy, performance, and employee relations while guiding a two-person team.

We expect a practical, senior HR professional with end-to-end payroll expertise, strong governance skills, and fluent English and Bahasa Malaysia. Experience in SME settings is preferred.

Qualifications

• Degree in HR Management, Business Administration, Psychology or related discipline.
• Must have hands-on, end-to-end payroll processing experience.
• Proven generalist background with ownership across full HR function.
• Strong written and spoken English and Bahasa Malaysia; additional language an advantage.

Responsibilities

• Lead full HR function for a 50-60 person organization.
• Own and direct HR operations, recruitment, policy, performance management and employee relations.
• Build and guide a two-person team; set direction and execute.
• Maintain HRMS/payroll system as source of truth and ensure data integrity.
• Ensure compliance with Employment Act 1955 and related regulations.
• Develop and implement HR policies, governance and ESG support.
• Deliver monthly HR dashboards and advise on staffing and people risk.
• Oversee office administration, vendor contracts and events.

Skills

Leadership

Payroll processing

Employee relations

Policy development

Education

Degree in HR Management or related discipline

Tools

Microsoft Excel

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead the full HR function for a 50-60 person organization, leading a team of 3. You will own and direct HR operations, recruitment, policy, performance management and employee relations, while building and guiding a two-person team. This is a hands-on leadership role where you are expected to set direction and execute with the team.

Key Responsibilities

1. HR Operations & Payroll Governance

• Personally prepare and process the full monthly payroll cycle end-to-end. Run payroll independently, from data cut-off to bank file submission and payslip release.
• Compute and submit all statutory contributions and returns accurately and within deadline: EPF, SOCSO, EIS, PCB/MTD, HRD Corp levy, and annual filings (EA forms, Form E, CP8D).
• Handle non-standard payroll items correctly: prorated salary, unpaid leave, overtime, allowances, commissions, bonus, salary adjustments and backpay.
• Compute final settlements for exits - notice pay, annual leave encashment, termination or retrenchment benefits, and the correct tax treatment of each.
• Reconcile payroll to the general ledger with Finance each month and resolve variances before closing.
• Own the full employee lifecycle from offer to final settlement, ensuring accuracy, timeliness and documentation.
• Maintain the HRMS/payroll system as the source of truth for headcount, leave, attendance and employee data - including configuration, data integrity and reporting.
• Monitor changes in statutory schemes and employment legislation and implement the required action within the deadline.
• Maintain a documented payroll SOP and cross-train the team so payroll never depends on one person being available.

2. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for all levels, supported by the Recruitment Executive.
• Maintain an approved manpower plan and challenge replacement requests where the business case is weak.
• Manage cost-effective sourcing channels, employer branding and candidate experience.
• Oversee onboarding so that new hires are productive quickly, not just processed.

3. Performance Management & Capability Building

• Run the annual performance cycle: goal setting, reviews, calibration, and linkage to increment and bonus recommendations.
• Coach line managers to hold performance conversations properly, with evidence.
• Manage underperformance through structured PIPs and defensible documentation.

4. Employee Relations, Discipline & Compliance

• Serve as the first point of escalation for grievances, misconduct and disciplinary matters.
• Conduct or oversee investigations and domestic inquiries; prepare show cause letters, warnings and termination documentation to a standard that would survive scrutiny.
• Ensure compliance with the Employment Act 1955, Industrial Relations Act 1967, Anti-Sexual Harassment Act 2022 and OSHA requirements, including mandatory notices, policies and reporting.
• Liaise with the Labour Department, PERKESO, LHDN and external counsel as required.

5. Policy, Governance & ESG Support

• Own the employee handbook and HR policies: review annually, obtain management approval, communicate clearly and enforce consistently.
• Supervise the ESG Executive on workforce-related sustainability data and disclosures, ensuring the numbers reported are accurate and defensible.
• Support internal and external audit requests relating to HR, payroll and statutory compliance.
• Lead, coach and develop a two-person team; set clear KPIs and review them.
• Build cross-coverage so the function does not stop when one person is on leave.
• Step into execution personally when volume or sensitivity requires it.

7. Management Reporting & Business Partnering

• Deliver a monthly HR dashboard and manpower cost report to management.
• Advise Heads of Department on structure, staffing, discipline and people risk - with a clear recommendation, not just options.
• Prepare papers and recommendations for management or Board-level decisions where required.

8. Office Administration Oversight

• Oversee office administration, vendor and service contracts, company insurance renewals, employee events and general workplace matters via the Admin & ESG Executive.

About you

• Degree in Human Resource Management, Business Administration, Psychology or related discipline
• Minimum 8 years' HR experience, including at least 3 years in a supervisory or managerial capacity
• Must have hands-on, end-to-end payroll processing experience
• Proven generalist background with hands-on ownership across the full HR function
• Demonstrated experience in employee relations, disciplinary handling and domestic inquiry
• Prior experience in an SME or mid-sized organization strongly preferred
• Strong written and spoken English and Bahasa Malaysia; additional language ability an advantage
• Proficient in IT and Microsoft Excel to a working analytical standard