Head of F&B Operations (713103)

PERSOL Malaysia; Penang; On-site; MYR 180,000 - 300,000; Full time

Job summary

PERSOL Malaysia is seeking a Head of F&B Operations to oversee performance, operations and growth of the company business. The role combines operations, finance, business development, people management and long-term strategy.

You will drive growth, control costs, improve productivity, and lead P&L across departments while identifying opportunities and expanding brand visibility in the market. Work with marketing and department heads to plan seasonal campaigns, mentor teams, and develop long-term

Qualifications

• Diploma or Bachelor's degree in a related field.
• Minimum 10 years of relevant experience in retail business.
• Strong business acumen with business development capabilities.
• Excellent negotiation, communication and presentation skills.
• Proficient in Microsoft Office and HRIS.
• Ability to lead a team and work with cross functional teams.

Responsibilities

• Drive the growth of the company business and expand the business beyond the primary services.
• Control the operating costs of each department to meet the monthly budget.
• Improve productivity and drive efficiency in the processes.
• Manage profit & loss (P&L) in each of the department under this business.
• Identify new business opportunities and enhance brand visibility.
• Identify opportunities for expansions (new outlets, new product lines & etc.).
• Monitor food services and food retail market trends.
• Introduce new products and improve existing offerings based on market demand.
• Work with marketing and department heads to plan seasonal campaigns and promotions.
• Develop long term strategy.

Skills

Business acumen

Business development

Negotiation

Communication

Presentation

Leadership

Education

Diploma or Bachelor's degree in a related field

Tools

Microsoft Office

HRIS

Job description

Responsible for overseeing the overall performance, operations and growth of the company business. The role of the Head of F&B Operations includes operations, finance, business development, people management and long-term strategy of the company.

Key responsibilities

Drive the growth of the company business and expand the business beyond the primary services

Control the operating costs of each department to meet the monthly budget

Improve productivity and drive efficiency in the processes

Manage profit & loss (P&L) in each of the department under this business

Identify new business opportunities and enhance brand visibility

Identify opportunities for expansions (new outlets, new product lines & etc.)

Monitor food services and food retail market trends

Introduce new products and improve existing offerings based on market demand

Work with marketing and department heads to plan seasonal campaigns and promotions

Develop long term strategy

About you

Diploma or Bachelor's degree in a related field

Minimum 10 years of relevant working experience in retail business, demonstrating the ability to develop and drive new business to meet the company budget

Strong business acumen with business development capabilities

Excellent negotiation, communication and presentation skills

Proficient in Microsoft Office and HRIS

Ability to lead a team and work with cross functional teams

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