Head of Administration

JAC Recruitment International; Selangor; On-site; MYR 67,000 - 134,000; Full time

Job summary

JAC Recruitment International is seeking a proactive School Administration Lead in Malaysia to drive end-to-end operations supporting faculty, students and parents.

The role requires strong leadership, budget planning and cross-functional collaboration across non-academic departments, ensuring regulatory compliance and high service quality. Proficiency in English, Malay and Chinese is preferred, with expertise in MS Office/Google Suite and school MIS platforms such as ISAMS or PowerSchool.

Qualifications

• Bachelor’s or Master’s degree in a relevant field (preferred).
• Experience in school administration, operational management, team leadership, and budget planning.
• Strong solution- and service-oriented mindset with ability to lead cross-functional teams.
• Proficiency in English, Malay, and Chinese preferred.
• Familiar with MS Office/Google Suite and school MIS platforms such as ISAMS or PowerSchool.

Responsibilities

• Lead and optimize end-to-end administrative operations to support faculty, students and parents.
• Collaborate with Heads of Faculty to ensure administrative support meets academic needs.
• Ensure adherence to local education regulations, data protection laws, and school policies.
• Develop and implement policies, systems and processes to boost productivity, compliance and service quality.
• Identify and implement technology solutions to modernize operations and monitor KPIs and feedback loops.
• Lead, mentor and evaluate administrative staff across multiple departments.
• Coordinate cross-departmental activities including vendors, budgets and payments, enrollment and examinations, facilities, communications and extracurriculars.

Skills

Team leadership

Budget planning

Vendor management

Cross-functional collaboration

MS Office / Google Suite

ISAMS / PowerSchool

English / Malay / Chinese

Education

Bachelor’s or Master’s degree in relevant field

Tools

ISAMS

PowerSchool

Job description

This role will be responsible for leading and optimizing the school's end-to-end administrative operations, ensuring seamless support for faculty members, students, and parents.

Responsibilities

• Ensure the non-academic departments run efficiently and align with the school’s mission.

• Collaborate closely with Heads of Faculty to ensure administrative support meets academic needs.

• Ensure adherence to local education regulations , data protection laws, and school policies.

• Develop and implement policies, systems, and processes to enhance productivity, compliance, and service quality.

• Identify and implement technology solutions to modernize operations as well as regularly assess departmental performance through KPIs and feedback loops.

• Lead, mentor, and evaluate administrative staff across multiple departments.

• Work closely with cross-departmental teams for operational functions such as managing vendors, overseeing budget and payments, supporting students' enrollment and examinations, maintaining campus cleanliness and safety standards, handling all kinds of stakeholders' communications, as well as organizing extracurricular activities.

Requirements

• Bachelor’s Degree or Master's Degree in a relevant field is preferred.

• Candidates with experience in school administration, particularly in operational management, team leadership, and budget planning, will have an added advantage.

• Strong solution-oriented and service-oriented mindset with the ability to lead and manage cross-functional teams.

• Proficient in English, Malay and Chinese is preferred.

• Familiar with the use of Advanced MS Office/Google Suite, as well as school MIS such as ISAMS, PowerSchool or similar platforms.