Executive, Academic Office (AMU)

Cyberjaya; Subang Jaya; On-site; MYR 36,000 - 48,000; Full time

Job summary

Cyberjaya is looking for an Executive in the Academic Office to support daily academic operations at the University. Responsibilities include coordinating academic documentation, managing student inquiries, and assisting in quality assurance activities.

The ideal candidate should hold a Bachelor’s Degree and have 1-3 years of relevant experience. Strong administrative skills and proficiency in both English and Bahasa Malaysia are essential for this role.

Qualifications

• Bachelor’s Degree in Administration, Management, Education, Business Administration, or a related field.
• 1-3 years of relevant experience in academic administration preferred.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Support academic administration and coordination.
• Handle inquiries from students and staff on academic matters.
• Assist in quality assurance and compliance activities.
• Liaise with faculties and prepare academic communications.

Skills

Communication skills

Organizational skills

Interpersonal skills

Microsoft Office proficiency

Education

Bachelor’s Degree in relevant field

Job description

The Executive, Academic Office is responsible for supporting the daily academic administrative operations of the University. The role includes coordinating academic documentation, student academic matters, quality assurance support, and communicating with faculties and relevant departments to ensure smooth academic operations and compliance with University requirements.

Key Responsibilities

1. Academic Administration

• Support the administration and coordination of academic operations and activities under the Academic Office.
• Assist in managing academic documentation, records, correspondence, and filing systems in both physical and electronic formats.
• Coordinate academic matters involving faculties, centres, departments, and relevant administrative units.
• Assist in monitoring compliance with academic policies, procedures, regulations, and operational timelines.
• Support programme administration matters including programme updates, academic scheduling, curriculum documentation, and academic operational activities.

2. Student Academic Management

• Assist in handling enquiries from students, academic staff, and external stakeholders on academic matters.
• Coordinate documentation related to examination and assessment processes where required.
• Support academic‑related student matters, including registration, progression, deferment, withdrawal, graduation, and academic status administration.
• Implement feedback from external examiners, industry panels, and students to continuously improve teaching and learning quality.

3. Quality Assurance and Compliance

• Support quality assurance and accreditation‑related activities, including preparation of supporting documents and evidence.
• Assist faculties and departments in compiling academic information for audits, accreditation exercises, and regulatory submissions.
• Assist in maintaining proper version control and documentation management practices.
• Support continuous quality improvement initiatives within academic operations.

4. Communication and Coordination

• Liaise effectively with faculties, centres, academic staff, students, and administrative departments on academic operational matters.
• Coordinate meetings, academic events, workshops, briefing sessions, and academic‑related activities where required.
• Prepare official letters, memos, reports, and academic‑related communication.
• Assist the Deputy Vice Chancellor (Academic) in coordinating academic operational matters and follow‑up actions.

5. General Responsibilities

• Ensure confidentiality of official University information and records.
• Comply with University policies, procedures, regulations, and code of conduct.
• Undertake any other duties and responsibilities as assigned by the University from time to time.

Skills and Experiences

• Bachelor’s Degree in Administration, Management, Education, Business Administration, or a related field from a recognised institution.
• Minimum one (1) to three (3) years of relevant working experience in academic administration or higher education environment is preferred.
• Fresh graduates with strong administrative and communication skills may also be considered.
• Good understanding of academic administration processes and higher education operations will be an added advantage.
• Good written and verbal communication skills in English and Bahasa Malaysia.
• Good interpersonal, organisational, and coordination skills.
• Ability to work independently and as part of a team.
• Good computer literacy including Microsoft Office applications and academic management systems.
• Ability to manage multiple tasks and work within deadlines.