Executive - Digital Engagement and Operations

Sunway International; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

An academic institution in Petaling Jaya is seeking a candidate for an administrative role focused on school operations, data management, and event coordination. Responsibilities include supporting the day-to-day operations, maintaining datasets, and assisting in planning events such as workshops and seminars. The ideal candidate has a Bachelor's degree in a relevant field and at least three years of related experience, along with strong organizational and communication skills.

Qualifications

• Minimum three years of relevant working experience, preferably in academic administration.
• Good written and verbal communication skills.
• Able to manage sensitive information with confidentiality.

Responsibilities

• Support the day-to-day operations of the School.
• Assist in planning and executing events such as seminars and workshops.
• Provide administrative and secretarial support to the Dean.

Skills

Organizational skills

Communication skills

Data management

Attention to detail

Proficiency with Microsoft Office

Digital marketing

Education

Bachelor’s Degree in Management, Education, Business Administration, or related field

Tools

Microsoft Office

Social media platforms

Canva

CapCut

Job description

Responsibilities

1. School Operations & Administrative Support

• Support the day-to-day operations of the School, ensuring tasks,timelines, records, and communication run smoothly.
• Support operational coordination, documentation, communication, andfollow-ups.
• Assist programme-related matters such as student communications,onboarding, and coordination with academic and admin teams.
• Prepare and process administrative and financial documents in line withUniversity procedures.
• Maintain organised and up-to-date filing systems, records, andoperational documents.

2. Data Management & Reporting

• Maintain and update datasets, trackers, dashboards, and reportingtemplates.
• Compile, verify, and present data insights for reports, audits, rankings, andmanagement updates.
• Ensure data accuracy, consistency, and proper version control.
• Follow up on missing or inconsistent data to ensure timely reporting.

3. Records, Documentation & Compliance

• Support preparation and maintenance of documentation for accreditation,audits, and quality assurance.
• Maintain audit-ready filing systems with proper version control andtracking.
• Monitor deadlines and follow up on documentation and reportingrequirements.
• Assist in updating templates, standard operating procedures, andstandard administrative documents.

4. Events & Engagement Coordination

• Assist in planning and executing events such as seminars, workshops,conferences, and student activities, including coordinating logistics suchas venue bookings, registrations, publicity, attendance, and liaison withrelevant support units.
• Prepare event materials such as briefs, run sheets, and presentations.
• Support event promotion across communication and digital platforms.

5. Dean’s Office Support

• Provide administrative and secretarial support to the Dean, incluingscheduling and meeting coordination.
• Prepare and circulate agendas, meeting materials, and presentations.
• Support digital marketing activities across social media, website, andcommunication platforms.
• Prepare, curate and schedule content in line with branding guidelines.
• Coordinate updates to programme and website content with stakeholders.
• Monitor and report on digital engagement metrics such as reach,engagement, growth and performance.
• Assist with outreach initiatives such as open days, webinars, androadshows.

Requirements

• Bachelor’s Degree in Management, Education, Business Administration, ora related field.
• Minimum three years of relevant working experience, preferably inacademic administration, school operations, reporting, or marketing orevents coordination.
• Strong organisational skills with the ability to manage multiple tasks anddeadlines.
• Good written and verbal communication skills.
• High attention to detail and accuracy in work.
• Able to manage data, maintain trackers/dashboards, and prepare reports.
• Proficiency with Microsoft Office, social media platforms and digital tools(e.g. Canva, CapCut).
• Able to handle sensitive information with confidentiality andprofessionalism.
• Proactive, reliable, and able to work well with different stakeholders.