HCM Business Analyst - 'Learning\" module

atQuest Solution Sdn Bhd; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

atQuest Solution Sdn Bhd seeks an experienced Business Analyst for HCM and Learning Management Systems. You will gather HR/L&D requirements, translate them into functional specifications, and support configuration, testing, and deployment of enterprise-grade HCM and LMS solutions.

The ideal candidate has hands-on experience with LMS platforms such as SAP SuccessFactors Learning, Cornerstone OnDemand (CSOD), Workday Learning or SABA, and a proven ability to work with clients and technical teams.

Qualifications

• Bachelor’s Degree in Information Systems or related discipline is required.
• Hands-on experience with enterprise HCM or LMS systems is required.
• Experience in client-facing environments is preferred.

Responsibilities

• Understand business, HR and L&D requirements from clients and stakeholders.
• Translate requirements into functional specifications and design system solutions.
• Support configuration, testing, UAT and deployment of HCM/LMS platforms.
• Contribute to process improvement of HR/L&D through technology.
• Collaborate with tech teams to deliver end-to-end solutions.
• Provide documentation such as BRD, functional specs and test scripts.
• Assist in client meetings and project updates.

Skills

Business Analysis

LMS

HCM

Stakeholder management

UAT testing

Documentation

English communication

Education

Bachelor’s degree in Information Systems/HRIS/Computer Science

Related discipline experience

Tools

SAP SuccessFactors Learning

Cornerstone OnDemand CSOD

Workday Learning

SABA

Job description

HCM Business Analyst - 'Learning" module

We are seeking an experienced Business Analyst – HCM / Learning Management Systems (LMS) to support the implementation and delivery of enterprise-grade HCM and Learning platforms.

The successful candidate will work closely with clients and internal technical teams to understand business and HR/L&D requirements, translate them into functional system specifications, and support the implementation, configuration, testing and deployment of HCM/Learning solutions.

The ideal candidate should have hands‑on experience with enterprise HCM platforms, particularly Learning/LMS modules, and preferably experience with platforms such as SAP SuccessFactors Learning, Workday Learning, SABA or Cornerstone OnDemand (CSOD).

Key responsibilities:

Business Analysis & Requirements Gathering

Engage with clients and stakeholders to understand business, HR and Learning & Development (L&D) requirements.

Conduct requirements gathering, business process analysis and gap analysis.

Translate business requirements into clear and well‑defined functional specifications.

Develop business process flows, functional requirements and solution documentation.

Identify opportunities to improve HR/L&D processes through technology and system solutions.

Support the implementation and delivery of enterprise‑grade HCM and Learning Management Systems.

Work closely with technical teams, developers and QA teams to translate business requirements into system solutions.

Support system configuration, validation and testing activities.

Participate in system integration, User Acceptance Testing (UAT) and deployment activities.

Ensure solutions meet agreed business requirements and project objectives.

Learning & Development / LMS

Provide functional expertise in Learning Management Systems (LMS) and enterprise Learning platforms.

Support the design and implementation of learning processes, including learning administration, course management, learning assignments, training records and related workflows.

Advise clients on L&D and Learning technology best practices.

Gather user feedback and identify opportunities for continuous improvement of Learning solutions.

Client & Project Management

Act as a key point of contact between clients, business stakeholders and technical teams.

Lead or participate in client meetings, requirement workshops and project discussions.

Provide project updates and communicate issues, risks and requirements effectively.

Support UAT, deployment, end-user training and post-go-live activities.

Provide functional support and troubleshooting for implemented solutions.

Documentation

Prepare and maintain project documentation, including:

Business Requirements Documents (BRD)

Functional Requirements / Functional Specifications

Business blueprints

Process flow diagrams

Test scenarios and test scripts

UAT documentation

Training materials

Project progress updates

Ensure project documentation is accurate, clear and aligned with agreed requirements.

Requirements:

Bachelor’s Degree in Information Systems, Computer Science, Business, Human Resources or a related discipline.

Minimum 2 years of experience as a Business Analyst, HCM Functional Consultant, HRIS Consultant or similar role.

Experience working in a client-facing environment and/or software vendor/consulting environment is highly preferred.

Hands-on experience with enterprise-grade HCM or Learning Management Systems (LMS).

Strong experience in at least one Learning / LMS module within an enterprise HCM platform is highly preferred.

Experience with one or more of the following platforms will be an advantage:

SABA

Cornerstone OnDemand (CSOD)

Other enterprise-grade HCM / LMS platforms

Experience in other HCM modules such as Performance Management, Talent Management or Succession & Development will be an added advantage.

Strong understanding of business requirements gathering, process mapping, functional specifications and UAT.

Good understanding of HR and/or Learning & Development processes.

Strong analytical, problem-solving and stakeholder management skills.

Good communication skills with the ability to work effectively with both business and technical stakeholders.

Proficiency in written and spoken English.

atQuest Solution is a consulting, technology and solution company committed to assist our clients in improving and maximizing the value of business assets by empowering information to people at work. Our core competencies are built on our expertise in delivering rapid solutions at reliable technologies through business consulting approach to our clients at many industries. Since our establishment, we have formed alliances with leading software, networking and services companies to better serve our clients with reliable technologies. These include our strong partnership as Microsoft Certified Gold Partner demonstrating our superior level of successful implementation, capabilities and services. Started in Malaysia with regional offices in Singapore and Hong Kong , atQuest Solution has quickly evolved to become the leading provider of information worker solutions and services in the market.

We have now extensive relationships with the world's leading companies in banks and financial services, government agencies & government linked companies, fast moving consumer goods & retailing, high-tech manufacturing, telecommunications and more across Asia Pacific. With our vision of becoming the global market leader at information life cycle management, we strive to consistently deliver world class quality products and services for our clients through an unwavering commitment, vast industry experience and technical know-how of our people. At atQuest Solution, it is all about Empowering Information @ Work.

Product & Services

In today's fast paced business environment, information needs are growing phenomenally. This trend requires organizations not only to optimize its application and infrastructure but also to foster better collaboration and information sharing both internally and externally. Realizing this, atQuest Solution offers a range of solutions that helps your organization in response to the fast changing industry requirements, to maximize your IT investment and operational performance. We offer a wide range of solutions within four key areas of focus: * Communication and Collaboration * Customer Oriented Services * Business Process Automation * Infrastructure

atQuest Solution is a consulting, technology and solution company committed to assist our clients in improving and maximizing the value of business assets by empowering information to people at work. Our core competencies are built on our expertise in delivering rapid solutions at reliable technologies through business consulting approach to our clients at many industries. Since our establishment, we have formed alliances with leading software, networking and services companies to better serve our clients with reliable technologies. These include our strong partnership as Microsoft Certified Gold Partner demonstrating our superior level of successful implementation, capabilities and services. Started in Malaysia with regional offices in Singapore and Hong Kong , atQuest Solution has quickly evolved to become the leading provider of information worker solutions and services in the market.

We have now extensive relationships with the world's leading companies in banks and financial services, government agencies & government linked companies, fast moving consumer goods & retailing, high-tech manufacturing, telecommunications and more across Asia Pacific. With our vision of becoming the global market leader at information life cycle management, we strive to consistently deliver world class quality products and services for our clients through an unwavering commitment, vast industry experience and technical know-how of our people. At atQuest Solution, it is all about Empowering Information @ Work.

Product & Services

In today's fast paced business environment, information needs are growing phenomenally. This trend requires organizations not only to optimize its application and infrastructure but also to foster better collaboration and information sharing both internally and externally. Realizing this, atQuest Solution offers a range of solutions that helps your organization in response to the fast changing industry requirements, to maximize your IT investment and operational performance. We offer a wide range of solutions within four key areas of focus: * Communication and Collaboration * Customer Oriented Services * Business Process Automation * Infrastructure