HCM Business Analyst - 'Learning\" module

Atquest Solution Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia is seeking an experienced Business Analyst – HCM / Learning Management Systems (LMS) to support implementation and delivery of enterprise-grade HCM and Learning platforms.

You will translate HR/L&D requirements into functional specifications, support configuration, testing and deployment, and deliver comprehensive documentation and training for clients and internal teams.

Qualifications

• Hands-on experience with enterprise HCM or LMS platforms.
• Strong analytical and problem-solving skills; able to map requirements to system specs.
• Excellent written and spoken English; able to communicate with clients and technical teams.

Responsibilities

• Engage with clients to understand HR/L&D requirements and translate them into functional specifications.
• Develop business process flows, BRDs, functional specs and testing artifacts.
• Support system configuration, validation, testing, UAT and deployment activities.
• Prepare and maintain project documentation and training materials.

Skills

HCM/LMS

Business analysis

Requirements gathering

Client-facing

UAT testing

Education

Bachelor’s degree in IS / CS / Business / HR or related

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

HCM Business Analyst - 'Learning" module

We are seeking an experienced Business Analyst – HCM / Learning Management Systems (LMS) to support the implementation and delivery of enterprise-grade HCM and Learning platforms.

The successful candidate will work closely with clients and internal technical teams to understand business and HR/L&D requirements, translate them into functional system specifications, and support the implementation, configuration, testing and deployment of HCM/Learning solutions.

The ideal candidate should have hands‑on experience with enterprise HCM platforms, particularly Learning/LMS modules, and preferably experience with platforms such as SAP SuccessFactors Learning, Workday Learning, SABA or Cornerstone OnDemand (CSOD).

Key responsibilities:

Business Analysis & Requirements Gathering

Engage with clients and stakeholders to understand business, HR and Learning & Development (L&D) requirements.

Conduct requirements gathering, business process analysis and gap analysis.

Translate business requirements into clear and well‑defined functional specifications.

Develop business process flows, functional requirements and solution documentation.

Identify opportunities to improve HR/L&D processes through technology and system solutions.

Support the implementation and delivery of enterprise‑grade HCM and Learning Management Systems.

Work closely with technical teams, developers and QA teams to translate business requirements into system solutions.

Support system configuration, validation and testing activities.

Participate in system integration, User Acceptance Testing (UAT) and deployment activities.

Ensure solutions meet agreed business requirements and project objectives.

Learning & Development / LMS

Provide functional expertise in Learning Management Systems (LMS) and enterprise Learning platforms.

Support the design and implementation of learning processes, including learning administration, course management, learning assignments, training records and related workflows.

Advise clients on L&D and Learning technology best practices.

Gather user feedback and identify opportunities for continuous improvement of Learning solutions.

Client & Project Management

Act as a key point of contact between clients, business stakeholders and technical teams.

Lead or participate in client meetings, requirement workshops and project discussions.

Provide project updates and communicate issues, risks and requirements effectively.

Support UAT, deployment, end‑user training and post‑go‑live activities.

Provide functional support and troubleshooting for implemented solutions.

Documentation

Prepare and maintain project documentation, including:

• Business Requirements Documents (BRD)
• Functional Requirements / Functional Specifications
• Business blueprints
• Process flow diagrams
• Test scenarios and test scripts
• UAT documentation
• Training materials
• Project progress updates

Ensure project documentation is accurate, clear and aligned with agreed requirements.

Requirements:

Bachelor’s Degree in Information Systems, Computer Science, Business, Human Resources or a related discipline.

Minimum 2 years of experience as a Business Analyst, HCM Functional Consultant, HRIS Consultant or similar role.

Experience working in a client‑facing environment and/or software vendor/consulting environment is highly preferred.

Hands‑on experience with enterprise‑grade HCM or Learning Management Systems (LMS).

Strong experience in at least one Learning / LMS module within an enterprise HCM platform is highly preferred.

Experience with one or more of the following platforms will be an advantage:

• SABA
• Cornerstone OnDemand (CSOD)
• Other enterprise‑grade HCM / LMS platforms

Experience in other HCM modules such as Performance Management, Talent Management or Succession & Development will be an added advantage.

Strong understanding of business requirements gathering, process mapping, functional specifications and UAT.

Good understanding of HR and/or Learning & Development processes.

Strong analytical, problem‑solving and stakeholder management skills.

Good communication skills with the ability to work effectively with both business and technical stakeholders.

Proficiency in written and spoken English.