Guest Services & Office Concierge

Incompleteness Theorem Sdn. Bhd.; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

WORQ, located in Kuala Lumpur, is seeking an Office Front Desk professional to greet members and guests, manage front desk operations, and maintain a professional workspace daily.

You will handle calls, emails, and walk-ins, ensure accurate visitor check-ins, and learn member preferences to deliver a personalized experience. The role blends hospitality, admin work, and customer service in a fast-paced coworking environment.

Qualifications

• Excellent communication and greeting skills.
• Ability to manage calls, walk-ins, and emails.
• Organized and detail-oriented with strong administrative capabilities.
• Fluent in English; Mandarin/Malay a plus.

Responsibilities

• Serve as the first point of contact for members and guests, providing a warm and professional welcome.
• Handle calls, walk-ins, and emails with efficiency and friendliness.
• Manage visitor check-ins, mail, and deliveries.
• Learn members’ names and preferences to deliver a personalized experience.
• Support daily workspace operations, including meeting rooms, pantry, and event area upkeep.

Skills

Front desk

Customer service

Administration

Hospitality

Job description

WORQ, located in Kuala Lumpur, is seeking an Office Front Desk professional to greet members and guests, manage front desk operations, and maintain a professional workspace daily.

You will handle calls, emails, and walk-ins, ensure accurate visitor check-ins, and learn member preferences to deliver a personalized experience. The role blends hospitality, admin work, and customer service in a fast-paced coworking environment.