Guest Services & Front Office Coordinator

HARTA AKASIA SDN. BHD.; West Coast Division; On-site; MYR 28,000 - 47,000; Full time

Job summary

HARTA AKASIA SDN. BHD. in Sabah is seeking a Front Office Executive to manage online and telephone reservations, verify payment methods at check-in, and assign rooms while informing guests about hotel specials. The role includes arranging transport and sharing local attractions to enhance the guest experience.

The successful candidate will provide accurate information about the hotel and stay informed about nearby attractions to assist guests with planning their stay.

Responsibilities

• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.

Job description

HARTA AKASIA SDN. BHD. in Sabah is seeking a Front Office Executive to manage online and telephone reservations, verify payment methods at check-in, and assign rooms while informing guests about hotel specials. The role includes arranging transport and sharing local attractions to enhance the guest experience.

The successful candidate will provide accurate information about the hotel and stay informed about nearby attractions to assist guests with planning their stay.