Guest Experience & Front Desk Specialist

Cayman First Insurance; George Town; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Discretionary bonus

Health insurance for employees anddep

Home and motor insurance

Company culture & work-life balance

Job summary

Cayman First Insurance in Penang, Malaysia, is seeking a friendly Receptionist to be the first point of contact for visitors and callers, and to provide general administrative support across the organization.

You will manage front-desk activities, handle payments, coordinate with the Accounts and Customer Service teams, ensure a tidy reception area, and assist with events and office operations in a fast-paced insurance environment.

Qualifications

• Requires high school diploma or higher.
• 3+ years as receptionist or in customer service preferred.
• Proficient in MS Word, Excel and Outlook.

Responsibilities

• Greet and welcome guests and direct to the right representative.
• Maintain a clean, organized reception area with necessary materials.
• Provide information in person, by phone, or email.
• Support office operations and efficiency.
• Manage incoming/outgoing mail and parcels.

Skills

Customer service

Reception

MS Office

Payment handling

Accounting basics

Attention to detail

Multitasking

Team player

Education

High School Diploma or higher

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cayman First Insurance in Penang, Malaysia, is seeking a friendly Receptionist to be the first point of contact for visitors and callers, and to provide general administrative support across the organization.

You will manage front-desk activities, handle payments, coordinate with the Accounts and Customer Service teams, ensure a tidy reception area, and assist with events and office operations in a fast-paced insurance environment.