Receptionist & Visitor Experience Specialist

Jones Lang LaSalle Incorporated; Petaling Jaya; On-site; MYR 24,000 - 32,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Malaysia is seeking a Receptionist to be the first point of contact for visitors and callers, ensuring a professional and welcoming office environment.

The role covers meeting coordination, mailroom operations, and general admin support, with emphasis on excellent customer service and organizational skills. Based in Malaysia, this position requires fluency in English and Bahasa Malaysia, and familiarity with office software.

Qualifications

• SPM/O-Level qualification or equivalent; Diploma in Business Administration, Customer Service, or related field preferred.
• Minimum two to three years of experience in reception, customer service, or administrative roles, preferably within Malaysian commercial office environment.
• Previous experience with mailroom operations and package management systems advantageous.

Responsibilities

• Greet visitors and manage registration using digital check-in systems.
• Handle multi-line telephone system operations including call routing, message taking, and providing general information about the company and office services.
• Coordinate meeting room bookings and assist with directions to meeting locations and calendar coordination.
• Process all incoming mail including sorting, logging, and distributing to appropriate departments.
• Coordinate outgoing mail services including postage calculation, package preparation, and courier pickup scheduling.

Job description

Jones Lang LaSalle Incorporated in Malaysia is seeking a Receptionist to be the first point of contact for visitors and callers, ensuring a professional and welcoming office environment.

The role covers meeting coordination, mailroom operations, and general admin support, with emphasis on excellent customer service and organizational skills. Based in Malaysia, this position requires fluency in English and Bahasa Malaysia, and familiarity with office software.