Guest Experience Bellman — Welcome Guests, Elevate Stays
The Prestige Hotel
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Benefits offered by this job
Job summary
The Prestige Hotel in George Town, Penang, is seeking a professional Bellman to join our Front Office & Guest Services team. This full-time position involves welcoming guests, assisting with luggage, providing local information, and coordinating with front desk and housekeeping for smooth check-ins and check-outs.
Fresh graduates are welcome; fluency in English and a keen eye for detail are essential. You will support guests with transportation, security awareness, and daily duties while
Qualifications
- Fresh graduates welcomed
- Eye for detail and ability to provide best-fit solutions for guests
- Fluency in English
Responsibilities
- Welcome arriving guests warmly and assist with luggage handling
- Provide guests with information about facilities, attractions and dining options
- Respond to guest requests and handle special requests or services
- Maintain the lobby and entrance areas in a clean, welcoming, organized manner
- Coordinate with front desk and housekeeping to ensure smooth check-ins/outs
- Arrange transportation services including taxis, ride-sharing and airport transfers
- Monitor the lobby area for security and report concerns
- Assist with luggage storage and retrieval for extended stays or early departures
- Open doors, assist guests with packages and carry items
- Maintain professional appearance and adhere to hotel dress code
Job description
The Prestige Hotel in George Town, Penang, is seeking a professional Bellman to join our Front Office & Guest Services team. This full-time position involves welcoming guests, assisting with luggage, providing local information, and coordinating with front desk and housekeeping for smooth check-ins and check-outs.
Fresh graduates are welcome; fluency in English and a keen eye for detail are essential. You will support guests with transportation, security awareness, and daily duties while
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