Growth & Operations Lead: Drive Trust & Conversions

UrbanMetry; Petaling Jaya; On-site; MYR 60,000 - 96,000; Full time

Job summary

UrbanMetry is seeking a Growth & Operations Executive to own cross-functional initiatives spanning Product, Marketing, Compliance and Operations, driving investor trust, user conversion and smooth platform execution.

You will coordinate across teams, craft investor communications, lead property launch storytelling, in-app conversion touchpoints, event execution and redemption follow-ups with a bias for action in a fast-paced startup setting.

Qualifications

• Ownership mindset and readiness to own tasks without handholding.
• Strong execution discipline with follow-through and closure.
• Highly proactive: identify problems and act without being asked.
• Strong written and verbal communication skills.
• Able to coordinate across multiple teams and stakeholders.
• Manage multiple priorities without losing detail.
• Sound judgment in customer-facing communication and operational decisions.
• Comfortable working in fast-moving environments with shifting priorities.

Responsibilities

• Work across Product, Marketing, Compliance, and Operations to drive investor trust, user conversion, and smooth execution across the platform.
• Manage investor communications and property launch storytelling.
• Lead in-app conversion touchpoints, event execution, and redemption follow-ups.
• Coordinate operations across teams to ensure timely delivery and alignment with business goals.

Skills

Ownership mindset

Execution discipline

Proactive

Communication skills

Stakeholder coordination

Multi-priority management

Customer-facing judgment

Fast-moving environment

Tools

CRM tools

CapCut

Canva

Campaign management tools

Job description

UrbanMetry is seeking a Growth & Operations Executive to own cross-functional initiatives spanning Product, Marketing, Compliance and Operations, driving investor trust, user conversion and smooth platform execution.

You will coordinate across teams, craft investor communications, lead property launch storytelling, in-app conversion touchpoints, event execution and redemption follow-ups with a bias for action in a fast-paced startup setting.