Urby Growth & Operations Executive

UrbanMetry; Petaling Jaya; On-site; MYR 60,000 - 96,000; Full time

Job summary

UrbanMetry is seeking a Growth & Operations Executive to own cross-functional initiatives spanning Product, Marketing, Compliance and Operations, driving investor trust, user conversion and smooth platform execution.

You will coordinate across teams, craft investor communications, lead property launch storytelling, in-app conversion touchpoints, event execution and redemption follow-ups with a bias for action in a fast-paced startup setting.

Qualifications

• Ownership mindset and readiness to own tasks without handholding.
• Strong execution discipline with follow-through and closure.
• Highly proactive: identify problems and act without being asked.
• Strong written and verbal communication skills.
• Able to coordinate across multiple teams and stakeholders.
• Manage multiple priorities without losing detail.
• Sound judgment in customer-facing communication and operational decisions.
• Comfortable working in fast-moving environments with shifting priorities.

Responsibilities

• Work across Product, Marketing, Compliance, and Operations to drive investor trust, user conversion, and smooth execution across the platform.
• Manage investor communications and property launch storytelling.
• Lead in-app conversion touchpoints, event execution, and redemption follow-ups.
• Coordinate operations across teams to ensure timely delivery and alignment with business goals.

Skills

Ownership mindset

Execution discipline

Proactive

Communication skills

Stakeholder coordination

Multi-priority management

Customer-facing judgment

Fast-moving environment

Tools

CRM tools

CapCut

Canva

Campaign management tools

Job description

We are looking for a Growth & Operations Executive who takes ownership, moves fast, and thrives in ambiguity.

Your job isn't just to complete tasks — it's to make sure things move. You will work across Product, Marketing, Compliance, and Operations to drive investor trust, user conversion, and smooth execution across the platform.

This includes investor communications, property launch storytelling, in-app conversion touchpoints, event execution, redemption follow-ups, and operational coordination.

If you're waiting for someone to hand you step-by-step instructions, this isn't the role. We want someone who sees what needs to be done and gets it done.

Requirements

• Ownership mindset — "not my job" isn't in your vocabulary
• Strong execution discipline — you follow through and close loops
• Highly proactive — you identify problems and act before being asked
• Strong written and verbal communication skills
• Comfortable coordinating across multiple teams and stakeholders
• Able to manage multiple priorities without losing detail
• Strong judgment in customer-facing communication and operational decisions
• Comfortable working in fast-moving environments with shifting priorities

Nice to have

Not mandatory — strong candidates from different backgrounds are welcome.

• Experience in operations, growth, marketing, investor relations, or startup environments
• Experience in fintech, proptech, or customer-facing operations
• Familiarity with CRM tools, campaign execution, and event coordination
• Strong storytelling instinct for trust-building content
• Basic video editing or short-form content editing skills (CapCut, Canva, etc.)

Urby is a fractional property investment platform that lets Malaysians invest in real estate starting from RM10. We’re part of UrbanMetry, a WEF Technology Pioneer backed by Monk’s Hill Ventures, and recently received approval for SC Malaysia’s regulatory sandbox.

CAREERS

Urbanmetry is seeking to win the data intelligence game in the housing and city planning industry. To succeed, we are always on the lookout for candidates who have a myriad of weapons in their arsenal.

Maybe it is a start to a new adventure with us.