GP Clinic Assistant

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 23,000 - 36,000; Full time

Benefits offered by this job

Healthcare access

Professional development

Flexible working arrangements

Equal opportunities employer

Job summary

Carewell Clinic in Sentul, Kuala Lumpur is hiring a GP Clinic Assistant to join our healthcare team. This full-time role supports front-desk and clinical operations, acting as the first point of contact for patients and assisting with basic clinical tasks under supervision.

The ideal candidate has a high school diploma, 1–2 years in a healthcare setting, and strong communication skills in English and Malay. Fluency and reliability are valued, with emphasis on patient confidentiality and teamwork.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare environment preferred.

Responsibilities

• Greet patients and maintain a welcoming clinic environment.
• Register patients, schedule appointments and manage records.
• Answer calls and respond to patient inquiries politely.
• Assist with basic clinical tasks under supervision (vital signs, room preparation).
• Maintain patient confidentiality and data protection compliance.
• Process payments and manage billing procedures.
• Restock supplies and keep the clinic clean and organized.
• Support general administrative duties for smooth operations.
• Assist healthcare practitioners with patient care coordination.

Skills

Interpersonal skills

Communication

Organisational skills

Computer literacy

English Malay fluency

Education

High school diploma

Tools

Clinic management system

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a dedicated and compassionate GP Clinic Assistant to join our healthcare team at Carewell Clinic in Sentul, Kuala Lumpur. This is a full-time position that plays a vital role in supporting the smooth operation of our general practice clinic. As a GP Clinic Assistant, you will be the first point of contact for patients and will work closely with our medical practitioners to ensure exceptional patient care and efficient clinic operations. Your contribution will directly impact the patient experience and the overall effectiveness of our healthcare services.

Key responsibilities

• Greeting patients upon arrival and ensuring a welcoming clinic environment
• Managing patient registration, appointment scheduling and administrative records
• Answering telephone enquiries and responding to patient communications professionally and courteously
• Assisting with basic clinical support tasks under the supervision of medical staff, such as taking patient vital signs and preparing examination rooms
• Maintaining confidentiality and ensuring compliance with patient data protection protocols
• Processing patient payments and managing clinic billing procedures
• Restocking medical supplies and maintaining clinic cleanliness and organisation
• Supporting general administrative duties to ensure smooth daily clinic operations
• Assisting healthcare practitioners with patient care coordination and follow‑up communications

What we're looking for

• High school diploma or equivalent qualification (O-Level or SPM minimum)
• Proven experience working in a healthcare environment, medical clinic or hospital setting (minimum 1-2 years preferred)
• Excellent interpersonal and communication skills with the ability to interact professionally with diverse patients
• Strong organisational and time management abilities to manage multiple tasks simultaneously
• Proficiency in basic computer skills and familiarity with clinic management systems
• Ability to maintain patient confidentiality and adhere to healthcare regulations
• Reliable, punctual and committed to delivering high-quality patient service
• Basic knowledge of medical terminology is advantageous
• Fluency in English and Malay; additional languages are a plus
• First aid or health and safety certification is desirable but not essential

What we offer

At Clinic Carewell, we are committed to fostering a supportive and professional workplace where our team members can thrive. We offer competitive remuneration commensurate with experience and qualifications. Our benefits package includes access to healthcare services, opportunities for professional development and training, a collaborative and respectful team environment, and flexible working arrangements where possible. We believe in investing in our staff and supporting their career progression within the healthcare sector. We are an equal opportunities employer and welcome applications from all qualified candidates.

About us

Clinic Carewell is a dedicated healthcare provider committed to delivering high‑quality general medical services to our community in Kuala Lumpur. Our clinic is built on values of compassion, professionalism and patient‑centred care. We provide comprehensive primary healthcare services and strive to create a welcoming environment where patients receive personalised attention and effective medical support. Our team of experienced healthcare professionals is passionate about improving patient wellbeing and maintaining the highest standards of clinical practice. We are proud to serve our local community and are looking for talented individuals who share our commitment to excellence in healthcare.