Clinic Assistant

Jejari Artistik Sdn Bhd; Kampung Chamang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a clinic administrator to greet patients, manage check-ins, and support daily operations in a fast-paced healthcare environment.

The role emphasizes patient service, accuracy in records, and teamwork with clinical staff, with a focus on maintaining a sterile, friendly reception area.

Applicants should have a high school diploma and strong communication skills; healthcare or clinic experience is a plus, and familiarity with clinic software is preferred.

Qualifications

• High school diploma or equivalent; healthcare or admin certification preferred.
• Excellent written and verbal communication for professional interaction with patients and staff.
• Strong organisational and time management abilities.
• Proficiency in basic computer skills and familiarity with clinic management software.
• Attention to detail and accuracy in record-keeping and data entry.
• Ability to work well as part of a team in a fast-paced healthcare environment.
• Experience in healthcare or clinic settings is advantageous.

Responsibilities

• Greeting patients on arrival and maintaining a welcoming clinic environment.
• Managing patient check-in and keeping accurate records.
• Scheduling appointments and overseeing the clinic's appointment system.
• Handling administrative tasks such as filing, data entry, and documentation.
• Supporting clinical staff with patient preparation and basic clinical tasks.
• Maintaining a clean, hygienic clinic and restocking supplies.
• Answering calls and handling patient enquiries professionally.
• Processing patient payments and addressing billing inquiries.
• Providing general administrative and operational support to the healthcare team.

Skills

Communication

Organisation

Attention to detail

Computer literacy

Teamwork

Reliability

Empathy

Education

High school diploma

Tools

Clinic management software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Greeting patients upon arrival and ensuring a warm, welcoming environment

Managing patient check-in procedures and maintaining accurate patient records

Scheduling appointments and managing the clinic's appointment system

Handling administrative tasks such as filing, data entry, and documentation

Assisting clinical staff with patient preparation and basic clinical support as required

Maintaining clinic cleanliness and ensuring a hygienic environment

Processing patient payments and handling billing inquiries

Answering telephone calls and responding to patient enquiries professionally

Restocking medical supplies and equipment as needed

Supporting the healthcare team with general administrative and operational duties

What we're looking for

High school diploma or equivalent qualification, with relevant healthcare or administrative certification preferred

Excellent communication skills, both written and verbal, with the ability to interact professionally with patients and staff

Strong organisational and time management abilities

Proficiency in basic computer skills and familiarity with clinic management software

Attention to detail and accuracy in record-keeping and data entry

Ability to work effectively as part of a team in a fast-paced healthcare environment

Compassion and empathy for patients, with a patient-focused approach

Reliability and professional conduct at all times

Previous experience in a healthcare or clinic setting is advantageous

Flexibility to adapt to changing priorities and workload demands