Global Technical Service Engineer (Network Product) - GSRC

Huawei Technologies (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Huawei Technologies (Malaysia) Sdn. Bhd is seeking a Global Technical Service Engineer (Network Product) to perform post-sales project implementation and provide technical support for IP and Optical networks, including installation, configuration, commissioning and integration.

You will analyze network performance, resolve complex issues, design and optimize networks, provide on-site and remote troubleshooting, and deliver product training as required. Willingness to travel overseas is required.

Qualifications

• Bachelor degree in related engineering fields.
• At least 1 year of networking/telecom experience is preferred.
• Excellent communication and interpersonal skills.
• Detail oriented with strong technical focus.
• Willingness to travel overseas for business support.

Responsibilities

• Perform post-sales project implementation and technical support for IP/Optical networks.
• Install, configure, commission and integrate technical solutions.
• Analyze network performance and resolve complex issues.
• Design, plan and optimize network architecture and topology.
• Provide remote and on-site troubleshooting and training as needed.

Skills

Networking basics

Telecommunications

Education

Bachelor's degree in Telecommunications, Electronics, Electrical, Computer & Software Engineering or related fields

Job description

Global Technical Service Engineer (Network Product) - GSRC

Perform post-sales project implementation and technical support such as installing, configuring, implementing, commissioning and integration of technical solution (IP network/Optical network) to establish sustainable network infrastructure.

Involves in analyzing network performance, resolve complex problem, and optimize architecture for IP network/Optical network.

Performs analysis of network/system needs and evaluates network/system hardware and software requirements and capabilities and makes recommendations. Conducts network planning, network architecture design and engineering.

Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission, and signaling links and protocols into complete network configurations.

Providing technical support to customers through remote and on-site trouble-shooting on Huawei network products.

Support equipment health check service for software and hardware inspection if required by maintenance or professional service team.

Carry out network design, planning, and optimization

Provide technical solution and product training to customer when required

Requirements

• Bachelor Degree or equivalent qualification majoring in Telecommunications, Electronics, Electrical, Computer & Software Engineering or other related fields
• With at least 1 year of working experience in networking and telecommunication, such as familiarity of telecommunication work system is an added advantage
• Excellent team spirits with outstanding communications and interpersonal skills in dealing with multiple vendors and contractors.
• Detail oriented and technical oriented, passionate in resolving challenging technical issues.
• Must be able to travel to overseas for business support.

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. We are committed to creating maximum value for telecom carriers, enterprises and consumers by providing competitive ICT solutions and services. Our products and solutions have been deployed in over 170 countries and regions, serving more than one third of the world's population.

Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.

For more Huawei Training information, please refer to the below.

East Asia Network Sdn Bhd: http://www.easianetwork.com.my/