Global Payroll & People Operations Lead

Opella; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Opella is seeking a People Operations Lead for ASEA to lead payroll operations, employee lifecycle, and People Services across the zone. The role works with Country P&C teams, Global PPLS, and providers to ensure accurate, compliant service delivery while driving governance and standardization across markets.

The ideal candidate will drive continuous improvement, stakeholder engagement, and a data-driven approach to optimize performance and employee experience within a complex matrix

Qualifications

• 8+ years of experience in Payroll, HR Operations, Shared Services, Employee Services, or related functions.
• Proven experience managing multi-country payroll and in-country end-to-end employee lifecycle operations within ASEA zone.
• Strong experience with vendor governance, outsourced payroll providers, service reviews, and escalation management.
• Demonstrated track record in HR transformation, process improvement, standardization, automation, and digitalization initiatives.

Responsibilities

• Lead zone payroll, time-to-pay, in-country end-to-end employee lifecycle, and People Services operations across ASEA.
• Partner with Country P&C teams, Global PPLS, external payroll providers, and business stakeholders to ensure accurate, compliant service delivery.
• Drive governance, process standardization, continuous improvement, and a consistent employee experience across markets.
• Establish governance frameworks, service performance metrics, and operational KPIs.

Skills

Payroll management

Vendor governance

HR transformation

Process automation

Stakeholder management

Workday exposure

Tools

Workday

Job description

Opella is seeking a People Operations Lead for ASEA to lead payroll operations, employee lifecycle, and People Services across the zone. The role works with Country P&C teams, Global PPLS, and providers to ensure accurate, compliant service delivery while driving governance and standardization across markets.

The ideal candidate will drive continuous improvement, stakeholder engagement, and a data-driven approach to optimize performance and employee experience within a complex matrix