Global HR Operations Lead - Remote

ActAI; Petaling Jaya; Remote; MYR 120,000 - 180,000; Full time

Job summary

ActAI is seeking a seasoned Head of HR Operations to lead global HR processes, payroll coordination, and compliance across diverse markets. This remote role requires coordinating with local partners and EOR providers while aligning with leadership to enable rapid international growth.

The ideal candidate will drive scalable policies, optimize HR systems, and ensure an excellent employee experience worldwide, leveraging robust People Operations expertise.

Qualifications

• 7+ years in HR Operations, People Operations, or HR Administration.
• Experience supporting employees across multiple countries or regions.
• Strong understanding of global HR operations, payroll coordination, HR systems and compliance.

Responsibilities

• Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding.
• Build and improve HR processes, policies, and SOPs that can scale across multiple countries.
• Oversee global HR systems, employee records, reporting, and data governance.
• Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable.
• Ensure HR operations remain accurate, compliant, and audit-ready across all locations.
• Improve operational efficiency through process redesign, automation, and system improvements.
• Lead and develop the HR Operations function while partnering with leadership to support global expansion.

Skills

HR Operations

Global payroll

Policy & compliance

Process improvement

Stakeholder management

People Operations

Tools

Workday

SAP HCM

SAP SuccessFactors

Job description

ActAI is seeking a seasoned Head of HR Operations to lead global HR processes, payroll coordination, and compliance across diverse markets. This remote role requires coordinating with local partners and EOR providers while aligning with leadership to enable rapid international growth.

The ideal candidate will drive scalable policies, optimize HR systems, and ensure an excellent employee experience worldwide, leveraging robust People Operations expertise.