Global Order Entry & Billing Specialist – Time‑Zone Flexible

Mettler-Toledo; Petaling Jaya; On-site; MYR 55,000 - 75,000; Full time

Benefits offered by this job

Contractual bonus

Medical care

Life insurance

Public transport

Diversity & culture

Job summary

METTLER TOLEDO is seeking a detail‑driven order processing specialist in Malaysia. You will triage emails, acknowledge and enter sales orders, manage order processing, billing, and data accuracy while aligning with established workflows and KPIs.

You bring a Diploma or BS/BA in business/related field, fluent in English and Japanese, and a collaborative mindset to work across time zones. This is a permanent on‑site role with competitive benefits.

Qualifications

• Excellent analytical, interpersonal & communication skills.
• Fluent in English and Japanese.
• Team player with ability to work cross culture and function.

Responsibilities

• Perform Email Triage as needed across enquiries, orders & complaints.
• Acknowledge and enter sales orders and complaints promptly and accurately.
• Execute and manage order processing transactions.
• Billing plan/downpayment creation during order entry.
• Identify, investigate and resolve data/order discrepancies.
• Review documentation and ensure compliance with procedures.
• Schedule work to be completed within set timeframes.
• Communicate with teams to optimize work completion.

Skills

Analytical ability

Interpersonal skills

Communication skills

Customer orientation

Proactive/self-starter

Influencing ability

Problem solving

Education

Diploma or BS/BA in Business Administration/Statistics/Economics/Logistics

Job description

METTLER TOLEDO is seeking a detail‑driven order processing specialist in Malaysia. You will triage emails, acknowledge and enter sales orders, manage order processing, billing, and data accuracy while aligning with established workflows and KPIs.

You bring a Diploma or BS/BA in business/related field, fluent in English and Japanese, and a collaborative mindset to work across time zones. This is a permanent on‑site role with competitive benefits.