Japanese-Speaking Order Entry Specialist

Mettler-Toledo; Petaling Jaya; On-site; MYR 50,000 - 74,000; Full time

Benefits offered by this job

Permanent contract

1.5 months contractual bonus

Medical care with dental entitlements

Life insurance

Accessible to public transport

Diversity and flexible culture

Job summary

Mettler Toledo is seeking a detail-oriented Order Processing Assistant to handle triage, order entry, and billing across multiple channels. You will collaborate with global teams and ensure accurate processing while upholding company guidelines.

The role requires English and Japanese fluency, a related degree, and the ability to work in a cross-cultural environment. This is a permanent position with professional growth opportunities and global exposure.

Qualifications

• Diploma or BS/BA in Business Administration, Statistics, Economics, Logistics, or related degree.
• Fluent in English and Japanese.
• A good team player with ability to work cross culture and function.

Responsibilities

• Perform Email Triage for enquiries, orders & complaints.
• Acknowledge and enter sales orders promptly through multiple channels (E-commerce, EDI, portals, emails).
• Execute and manage order processing transactions accurately.
• Billing plan and downpayment creation during order entry.
• Identify, investigate and resolve errors or discrepancies in orders or data.
• Where appropriate, implement preventive measures to avoid recurrence.
• Review documentation and work according to procedures.
• Schedule work to be completed within set timeframes.
• Communicate with teams and leaders to optimize completion.

Skills

English & Japanese fluency

Analytical skills

Communication skills

Team player

Education

Business/Statistics/Economics/Logistics degree

Job description

Mettler Toledo is seeking a detail-oriented Order Processing Assistant to handle triage, order entry, and billing across multiple channels. You will collaborate with global teams and ensure accurate processing while upholding company guidelines.

The role requires English and Japanese fluency, a related degree, and the ability to work in a cross-cultural environment. This is a permanent position with professional growth opportunities and global exposure.