Thai-Speaking Order Entry Specialist

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

1.5 months contractual bonus

Medical care with dental entitlements

Life insurance coverage

Accessible to public transport

Diversity, flexible and fun working文化

Job summary

Mettler-Toledo International, Inc in Malaysia is seeking a detail‑oriented professional to support order processing and customer inquiries. You will triage emails, acknowledge and enter sales orders across e‑commerce, EDI, portals, and other channels with accuracy.

You will resolve discrepancies, bill plans during entry, and work with team leaders to meet KPIs while upholding company guidelines. This permanent role offers stability and a collaborative, cross‑cultural team in Selangor.

Qualifications

• Diploma or BS/BA in Business Administration, Statistics, Economics, Logistics, or related degree.
• Fluent in English and Thai.
• A good team player with ability to work cross culture and function.

Responsibilities

• Perform Email Triage for enquiries, orders, and complaints.
• Acknowledge and enter sales orders promptly through multiple channels.
• Execute and manage order processing transactions accurately.
• Billing plan/downpayment creation during order entry.
• Identify, investigate and resolve order or data discrepancies.
• Communicate with teams to optimize work and meet KPIs.

Skills

Fluent in English

Fluent in Thai

Education

Diploma or BS/BA Business Administration, Statistics, Economics, Logistics, or related degree

Job description

Mettler-Toledo International, Inc in Malaysia is seeking a detail‑oriented professional to support order processing and customer inquiries. You will triage emails, acknowledge and enter sales orders across e‑commerce, EDI, portals, and other channels with accuracy.

You will resolve discrepancies, bill plans during entry, and work with team leaders to meet KPIs while upholding company guidelines. This permanent role offers stability and a collaborative, cross‑cultural team in Selangor.